Microsoft Knowledge Base Archive

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Article ID	Article Title	Hidden
2707329	"Metadata Exchange (MEX) address for AD FS could not be accessed" error after you run the MOSDAL Support Toolkit
2707333	Error message after you run the MOSDAL Support Toolkit: "Tenant namespace registration information could not be obtained from the Microsoft Office 365 authentication system"
2707335	Error message after you run the MOSDAL Support Toolkit: "The federation metadata document could not be retrieved from AD FS"
2707336	Error message after you run the MOSDAL Support Toolkit: "There was no response from the federation server when the tool attempted to retrieve a Metadata Exchange (MEX) document"
2707338	Error message after you run the MOSDAL Support Toolkit: "There was an exception error during a login attempt"
2707339	Error message after you run the MOSDAL Support Toolkit: "No WS-Trust Windows endpoint is published in the Metadata Exchange (MEX) document"
2707341	Error message after you run the MOSDAL Support Toolkit: "No token was received from the Microsoft Office 365 authentication system"
2707355	Error message after you run the MOSDAL Support Toolkit: "The Username/Password authentication endpoint is missing from the Metadata Exchange (MEX) document"
2707358	Error message after you run the MOSDAL Support Toolkit: "There is no Web application login URL registered with the Microsoft Office 365 authentication system"
2707359	Error message after you run the MOSDAL Support Toolkit: "There is no Username/Password authentication endpoint registered with the Microsoft Office 365 authentication system"
2707367	"User {0} was not recognized by the Microsoft Office 365 authentication system" error after you run the MOSDAL Support Toolkit
2707368	"AD FS Token-Signing certificate is not valid" error after you run the MOSDAL Support Toolkit
2707369	"AD FS Token-Signing certificate found in a token does not match the certificate registered" error after you run the MOSDAL Support Toolkit
2707379	Error message after you run the MOSDAL Support Toolkit: "The WS-Trust endpoint for Windows Integrated Authentication in the AD FS Metadata Exchange (MEX) document does not match the one registered"
2710604	"All Required Authentication Methods could not be found" error message when you use the Remote Connectivity Analyzer tool to test the authentication methods of the specified service in Office 365
2710605	"Anonymous authentication enabled for virtual directory" error when you use the Remote Connectivity Analyzer tool to send an anonymous HTTP request from the remote server to the URL in Office 365
2710608	Error when you use the MOSDAL Support Toolkit to perform a DNS lookup to retrieve the Host (A) record in Office 365: "Host name could not be resolved in DNS"
2714467	Exchange Online users can't keep messages for longer than 14 days in Office 365
2729553	Meeting invitations from people outside your organization in Office 365 are displayed as email messages on a BlackBerry smartphone
2737890	External email messages that are sent to an Exchange Online mailbox in a hybrid deployment have an SCL value of -1
2745588	Outlook password expiration notification in Office 365 pre-upgrade
2757747	"Sorry, but we're having trouble signing you in" and "80048163" error when a federated user tries to sign in to Office 365, Windows Azure, or Windows Intune
2757871	Office 365 mail flow troubleshooting index
2779848	Troubleshooting the Lync Windows Store app for Windows 8 and Windows RT devices
2787613	"There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly" error message when you sign in to Lync Online by using Lync 2010
2788366	You can't enable archiving for a migrated mailbox in a hybrid deployment of Office 365 pre-upgrade and on-premises Exchange Server
2789555	Issues you may encounter after you receive the latest SharePoint Online service update
2792889	"Unable to find specified web in the given URL" error message when you try to create calendar overlays in a SharePoint Online site
2793399	Office 365 pre-upgrade users don't receive an "Accepted" message in Outlook from an on-premises room mailbox even though the meeting request is accepted
2797128	"error_pagetitle" error message when you try to create a new list or site in a SharePoint Online subsite
2799338	How to enable on-premises applications and devices to send mail to Office 365 users
2800174	How to convert a mailbox to a shared mailbox after a transition from BPOS-S to Office 365
2804663	Use the Outlook Configuration Analyzer Tool to determine which Outlook plug-ins are installed in Office 365
2805904	You receive an error message when you open a SharePoint Online custom audit report
2805982	Last Synced Time status for migration batches is "Never" when you migrate on-premises mailboxes to Office 365 pre-upgrade in a cutover migration
2809200	[SDP 3][843d4ce7-d839-4d08-a5a6-aa83c78e1197] Description of the Microsoft Online Services Diagnostics and Logging (MOSDAL) Package
2828701	How to add a SharePoint Online site to the "Trusted sites" zone in Internet Explorer
2835527	Error message when you click "Open with Explorer" in SharePoint Online
2846823	"ApplicationExperienceInfrastructure" warning when you try to install the Directory Sync tool in Windows Server 2012
2847439	Only one site level is displayed on the submenu of a top navigation link in SharePoint Online
2847916	How to repair the connection to your Exchange Online account in Outlook
2861179	"We couldn't find an account with that email address" error when you try to activate Office Mobile on iPhone or Office Mobile on Android
2861180	"No Subscription Found" error when you try to activate Office Mobile on iPhone
2863202	Issues you may encounter during SharePoint Online planned maintenance occurring June 2013
2866501	"Can't connect to the server" error message when a Lync Online user tries to sign in to Lync Mobile 2010 on Windows Phone 7
2867734	Users are forced to join Lync meetings with the Lync Web App in Windows 8.1 Preview
2868393	"List does not exist" error when you view a SharePoint Online site that was created from a template
2870968	A SharePoint Online My Site doesn�t display information in the Recent Blog Posts Web Part
2885658	"Site collection has exceeded its daily resource quota" error message when you try to run a sandbox solution on a Content Type Hub site collection in SharePoint Online
2905723	"WinRM client cannot complete the operation within the time specified" error when you use remote Windows PowerShell to connect to Exchange Online

Article ID

Article Title

Hidden

2707329

"Metadata Exchange (MEX) address for AD FS could not be accessed" error after you run the MOSDAL Support Toolkit

2707333

Error message after you run the MOSDAL Support Toolkit: "Tenant namespace registration information could not be obtained from the Microsoft Office 365 authentication system"

2707335

Error message after you run the MOSDAL Support Toolkit: "The federation metadata document could not be retrieved from AD FS"

2707336

Error message after you run the MOSDAL Support Toolkit: "There was no response from the federation server when the tool attempted to retrieve a Metadata Exchange (MEX) document"

2707338