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Articles for product: Office 365 Identity Management

Article ID Article Title Hidden
2266213 Error when you try to run the Azure Active Directory Sync Tool Configuration Wizard: "The user name must be provided in valid UPN format"
2386445 Error when you run the Azure Active Directory Sync tool: "Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated"
2386471 Error when you try to run the Azure Active Directory Sync Tool Configuration wizard: "The Enterprise Administrator credentials that you supplied are not valid."
2392130 Troubleshoot user name issues that occur for federated users when they sign in to Office 365, Azure, or Intune
2411920 You can't run scripts in Azure Active Directory Module for Windows PowerShell
2419250 "The computer must be joined to a domain" error when you try to install the Azure Active Directory Sync Tool
2461873 You can't open the Azure Active Directory Module for Windows PowerShell
2486120 Users must sign in to Office 365, Azure, or Windows Intune again when they open a new tab or a new window in Internet Explorer 8
2494043 You can't connect to Office 365, Azure, or Intune by using the Azure Active Directory Module for Windows PowerShell
2502710 "An unknown error occurred with the Microsoft Online Services Sign-in Assistant" error when you run the Azure Active Directory Sync Tool Configuration Wizard
2508225 "LogonUser() Failed with error code: 1789" after you enter enterprise administrator credentials in the Azure Active Directory Sync tool Configuration Wizard
2508722 Mail-enabled groups that have an email address aren't synchronized to Office 365
2530569 Troubleshoot single sign-on setup issues in Office 365, Intune, or Azure
2530713 Signing in to Office 365, Azure, or Intune by using single sign-on doesn't work from some devices
2535227 A federated user is prompted unexpectedly to enter their work or school account credentials
2578667 "Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Azure, or Intune
2587730 "The connection to <ServerName> Active Directory Federation Services 2.0 server failed" error when you use the Set-MsolADFSContext cmdlet
2618887 "Federation service identifier specified in the AD FS 2.0 server is already in use." error when you try to set up another federated domain in Office 365, Azure, or Intune
2619062 You can't manage or remove objects that were synchronized through the Azure Active Directory Sync tool
2641663 How to use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization
2643629 One or more objects don't sync when the Azure Active Directory Sync tool is used
2652021 The Office 365 Integration Module for SBS 2011 Essentials does not work as expected
2654338 Directory synchronization for Office 365, Azure, or Intune can't be activated or deactivated
2662960 Users can no longer sign in after you run the convert-MSOLDomaintoFederated cmdlet to convert an existing domain
2666578 Error when you try to use the New-MSOLDomain cmdlet to add a subdomain to an existing domain: "New-MsolDomain: Unable to add this domain"
2669552 "The term <cmdlet name> is not recognized" error when you try to run Azure Active Directory for Windows PowerShell cmdlets
2684395 How to troubleshoot Azure Active Directory Sync tool installation and Configuration Wizard errors
2709902 Object deletions aren't synchronized to Azure AD when using the Azure Active Directory Sync tool
2715326 A faulty split-brain DNS configuration can prevent a seamless SSO sign-in experience
2748507 Single sign-on (SSO) authentication for other SSO-enabled domains stops working after you run the convert-MSOLDomainToStandard cmdlet
2791422 "Unable to connect to the Synchronization Service" error when you try to open Miisclient.exe in the Azure Active Directory Sync installation folder
2804688 You can't sync the SystemMailbox or DiscoveryMailboxSearch accounts by using the Azure Active Directory Sync tool
2834954 Can't use Azure Multi-Factor Authentication to sign in to cloud services after you lose your phone or the phone number changes
2834956 You don't receive a text or voice call that contains the verification code for Azure Multi-Factor Authentication
2834965 "We didn't receive a response" error message when you try to sign in by using Azure Multi-Factor Authentication
2834966 "Account verification system is having trouble" error message when you try to sign in by using a work or school account
2834968 "We did not receive the expected response" error message when you try to sign in by using Azure Multi-Factor Authentication
2842997 [SDP 3] [3848b234-5336-4722-8cb8-b062addb4ebc] Office 365 Single Sign On (SSO) Diagnostic
2853316 Separate passwords required for the computer and work or school account when using password synchronization and the Azure Active Directory sync tool
2855271 How to troubleshoot password synchronization when using an Azure AD sync appliance
2857352 "Character" is displayed in the ERROR column for one or more objects after you run the IdFix tool
2859144 "Current security context is not associated with an Active Directory domain or forest" error when you run the IdFix tool
2859165 "IdFix.exe is not a valid Win32 application" error message when you run the IdFix tool
2867278 Password hash synchronization for Azure AD stops working and event ID 611 is logged
2871385 "Sorry, but we’re having trouble signing you out" message in services that use Azure AD
2882421 Directory synchronization to Azure Active Directory stops or you're warned that sync hasn't registered in more than a day
2904278 The 32-bit version of the Microsoft Online Services Directory Synchronization tool is no longer supported
2913017 "You must have Windows PowerShell 2.0 or greater installed" error when you try to install Azure Active Directory Module for Windows PowerShell
2921805 How to change the AD FS 2.0 service communications certificate after it expires
2929554 "Unable to authenticate your credentials" error when you try to connect to Azure Active Directory