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Error when you try to run the Azure Active Directory Sync Tool Configuration Wizard: "The user name must be provided in valid UPN format"

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Problem

When you try to run the Microsoft Azure Active Directory Sync Tool Configuration Wizard, you receive the following error message:

The user name must be provided in valid UPN format.

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Cause

This issue may occur if you didn't use the correct format when you entered your admin credentials.

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Solution

To resolve this issue, use the following format when you enter your user name:
<UserName>@<DomainName>
For example, enter your user name as in one of the following examples:
  • admin@contoso.onmicrosoft.com
  • admin@contoso.com

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More information

Still need help? Go to the Office 365 Community website or the Azure Active Directory Forums website.

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Keywords: KB2266213, o365022013, o365m, o365e, o365a, o365

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Article Info
Article ID : 2266213
Revision : 37
Created on : 12/12/2014
Published on : 12/12/2014
Exists online : False
Views : 516