Microsoft Knowledge Base Archive

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Article ID	Article Title	Hidden
982365	Description of the agent updates for Microsoft Intune and for Asset Inventory Service
2266213	Error when you try to run the Azure Active Directory Sync Tool Configuration Wizard: "The user name must be provided in valid UPN format"
2386445	Error when you run the Azure Active Directory Sync tool: "Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated"
2386471	Error when you try to run the Azure Active Directory Sync Tool Configuration wizard: "The Enterprise Administrator credentials that you supplied are not valid."
2392130	Troubleshoot user name issues that occur for federated users when they sign in to Office 365, Azure, or Intune
2411920	You can't run scripts in Azure Active Directory Module for Windows PowerShell
2419250	"The computer must be joined to a domain" error when you try to install the Azure Active Directory Sync Tool
2433327	How to enable and disable a trace for the Microsoft Online Services Sign-in Assistant
2461873	You can't open the Azure Active Directory Module for Windows PowerShell
2486120	Users must sign in to Office 365, Azure, or Windows Intune again when they open a new tab or a new window in Internet Explorer 8
2494043	You can't connect to Office 365, Azure, or Intune by using the Azure Active Directory Module for Windows PowerShell
2502710	"An unknown error occurred with the Microsoft Online Services Sign-in Assistant" error when you run the Azure Active Directory Sync Tool Configuration Wizard
2508225	"LogonUser() Failed with error code: 1789" after you enter enterprise administrator credentials in the Azure Active Directory Sync tool Configuration Wizard
2510781	Microsoft Malware Protection Engine deployment information
2530569	Troubleshoot single sign-on setup issues in Office 365, Intune, or Azure
2530713	Signing in to Office 365, Azure, or Intune by using single sign-on doesn't work from some devices
2535227	A federated user is prompted unexpectedly to enter their work or school account credentials
2578667	"Sorry, but we're having trouble signing you in" and "80045C06" error when a federated user tries to sign in to Office 365, Azure, or Intune
2583929	Best practices for Intune software distribution to Windows PC
2587730	"The connection to <ServerName> Active Directory Federation Services 2.0 server failed" error when you use the Set-MsolADFSContext cmdlet
2618887	"Federation service identifier specified in the AD FS 2.0 server is already in use." error when you try to set up another federated domain in Office 365, Azure, or Intune
2619062	You can't manage or remove objects that were synchronized through the Azure Active Directory Sync tool
2619308	How to troubleshoot deleted user accounts in Office 365, Azure, and Intune
2643629	One or more objects don't sync when the Azure Active Directory Sync tool is used
2652021	The Office 365 Integration Module for SBS 2011 Essentials does not work as expected
2654338	Directory synchronization for Office 365, Azure, or Intune can't be activated or deactivated
2662960	Users can no longer sign in after you run the convert-MSOLDomaintoFederated cmdlet to convert an existing domain
2666578	Error when you try to use the New-MSOLDomain cmdlet to add a subdomain to an existing domain: "New-MsolDomain: Unable to add this domain"
2669552	"The term <cmdlet name> is not recognized" error when you try to run Azure Active Directory for Windows PowerShell cmdlets
2684395	How to troubleshoot Azure Active Directory Sync tool installation and Configuration Wizard errors
2709902	Object deletions aren't synchronized to Azure AD when using the Azure Active Directory Sync tool
2715326	A faulty split-brain DNS configuration can prevent a seamless SSO sign-in experience
2748507	Single sign-on (SSO) authentication for other SSO-enabled domains stops working after you run the convert-MSOLDomainToStandard cmdlet
2791422	"Unable to connect to the Synchronization Service" error when you try to open Miisclient.exe in the Azure Active Directory Sync installation folder
2804688	You can't sync the SystemMailbox or DiscoveryMailboxSearch accounts by using the Azure Active Directory Sync tool
2810692	"Federation certificate with the thumbprint cannot be found" error when you try to set up the federation trust to use the next certificate in Office 365
2812409	You receive a "This company has exceeded the number of objects that can be synchronized" error in a directory synchronization report
2834954	Can't use Azure Multi-Factor Authentication to sign in to cloud services after you lose your phone or the phone number changes
2834956	You don't receive a text or voice call that contains the verification code for Azure Multi-Factor Authentication
2834965	"We didn't receive a response" error message when you try to sign in by using Azure Multi-Factor Authentication
2834966	"Account verification system is having trouble" error message when you try to sign in by using a work or school account
2834968	"We did not receive the expected response" error message when you try to sign in by using Azure Multi-Factor Authentication
2842997	[SDP 3] [3848b234-5336-4722-8cb8-b062addb4ebc] Office 365 Single Sign On (SSO) Diagnostic
2853316	Separate passwords required for the computer and work or school account when using password synchronization and the Azure Active Directory sync tool
2855271	How to troubleshoot password synchronization when using an Azure AD sync appliance
2857352	"Character" is displayed in the ERROR column for one or more objects after you run the IdFix tool
2859144	"Current security context is not associated with an Active Directory domain or forest" error when you run the IdFix tool
2859165	"IdFix.exe is not a valid Win32 application" error message when you run the IdFix tool
2867278	Password hash synchronization for Azure AD stops working and event ID 611 is logged
2871385	"Sorry, but we’re having trouble signing you out" message in services that use Azure AD

Article ID

Article Title

Hidden

982365

Description of the agent updates for Microsoft Intune and for Asset Inventory Service

2266213

Error when you try to run the Azure Active Directory Sync Tool Configuration Wizard: "The user name must be provided in valid UPN format"

2386445

Error when you run the Azure Active Directory Sync tool: "Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated"

2386471

Error when you try to run the Azure Active Directory Sync Tool Configuration wizard: "The Enterprise Administrator credentials that you supplied are not valid."

2392130