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An Office program may appear to stop responding when you insert a hyperlink


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Symptoms

When you insert a hyperlink in one of the Microsoft Office programs that are listed in the "Applies to" section, the program may appear to stop responding (hang).

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Cause

This issue may occur when the Office program populates the list of browsed pages in the Insert Hyperlink dialog box.

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Resolution

To resolve this issue, clear the contents of the History folder.

To do this, follow these steps:
  1. Start Microsoft Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the General tab, click Clear History.
  4. Click Yes when you receive the following message:
    Are you sure you want Windows to delete your history of visited Web sites?
  5. Click OK to close the Internet Options dialog box.

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Keywords: kbstoprespond, kbtshoot, kbexpertisebeginner, kbprb, KB922974

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Article Info
Article ID : 922974
Revision : 3
Created on : 7/24/2006
Published on : 7/24/2006
Exists online : False
Views : 554