Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

You cannot send e-mail messages from Word, PowerPoint, and Excel


View products that this article applies to.

Symptoms

When you use Microsoft Word, Microsoft PowerPoint, or Microsoft Excel, the Send To command may not appear on the File menu. Additionally, Visual Basic for Applications macro code that uses the SendMail method may not work.

↑ Back to the top


Cause

Your e-mail program does not use Messaging Application Programming Interface (MAPI).

↑ Back to the top


Resolution

To send e-mail from a Microsoft Office program, you must have an e-mail program that supports MAPI. Examples of MAPI-compliant e-mail programs are Microsoft Outlook and Microsoft Outlook Express. Additionally, there are third-party e-mail programs.

↑ Back to the top


More information

For additional information about MAPI and Outlook, click the following article number to view the article in the Microsoft Knowledge Base:
252720 MAPI and CDO are not supported in Outlook IMO mode

↑ Back to the top


Keywords: kbprogramming, kbvba, kbmacro, kbemail, kbprb, KB821404

↑ Back to the top

Article Info
Article ID : 821404
Revision : 6
Created on : 1/30/2007
Published on : 1/30/2007
Exists online : False
Views : 532