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The latest version of the document does not appear in Internet Explorer when you open a Word document, an Excel workbook, or a PowerPoint presentation in a document library in Windows SharePoint Services


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Symptoms

Consider the following scenario. The document versioning feature is enabled for a document library in a Microsoft Windows SharePoint Services Web site. You connect to the document library, and then you do one or more of the following:
  • You open a Microsoft Word document in the document library.
  • You open a Microsoft Excel workbook in the document library.
  • You open a Microsoft PowerPoint presentation in the document library.
However, the latest version of the document does not appear in Microsoft Internet Explorer. Instead, an earlier version of the document appears in Internet Explorer. To view the latest version of a document, you may have to exit and then restart Internet Explorer.

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Cause

This issue occurs if you use a Microsoft Office program such as Word, Excel, or PowerPoint. When you use Word, Excel, or PowerPoint to work with documents in a document library that has the document versioning feature enabled, the Office program uses the cache settings in Internet Explorer. Therefore, Internet Explorer may display the cached version of the document instead of the latest version of the document in the document library.

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Resolution

To resolve this issue, configure the cache settings in Internet Explorer to use the Every visit to the page option. By default, the cache settings in Internet Explorer are set to use the Automatically setting. When you configure the Every visit to the page option, Internet Explorer checks for the latest versions of a stored Web page every time that you visit the Web page.

The Every visit to the page setting works as follows. When you visit a Web page that you previously viewed, Internet Explorer checks to see whether the Web page has changed since the last time that you viewed it. If the Web page has changed, Internet Explorer displays the newer version of the Web page and stores the newer version of the Web page in the Temporary Internet Files folder.

To configure Internet Explorer to use the Every visit to the page setting, follow these steps:
  1. Start Internet Explorer.
  2. Click Internet Options on the Tools menu, and then click the General tab.
  3. Under Temporary Internet files, click Settings.
  4. Click Every visit to the page under Check for newer versions of stored pages, and then click OK two times.
  5. Quit, and then restart Internet Explorer.

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More information

For more information about cache settings in Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:
263070� How Internet Explorer cache settings affect Web browsing
For more information about the document versioning feature in Windows SharePoint Services, see the "Managing Versions and Checking Documents In and Out" topic in the "Administration" chapter of the "Microsoft Windows SharePoint Services Administrator's Guide." To obtain this guide, visit the following Microsoft Web site:

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Keywords: kbconfig, kbtshoot, KB899712

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Article Info
Article ID : 899712
Revision : 4
Created on : 5/17/2007
Published on : 5/17/2007
Exists online : False
Views : 419