To resolve this problem, obtain the latest Visual SourceSafe 6.0 service pack. For more information, visit the following Microsoft Web site:
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Visual SourceSafe service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Hotfix file information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------
23-May-2001 17:16 6.0.92.39 199,952 Analyze.exe
23-May-2001 17:16 295,184 Ddconv.exe
23-May-2001 17:16 420,112 Ddupd.exe
23-May-2001 17:16 397,072 Ss.exe
23-May-2001 17:16 6.0.92.39 12,048 Ssadmin.exe
23-May-2001 17:16 6.0.92.39 561,424 Ssapi.dll
23-May-2001 17:16 6.0.92.39 498,960 Ssarc.exe
23-May-2001 17:16 6.0.92.39 16,656 Ssexp.exe
23-May-2001 17:16 6.0.92.39 1,135,376 Ssgui.dll
23-May-2001 17:16 6.0.92.39 496,912 Ssrestor.exe
23-May-2001 17:16 6.0.92.39 1,414,416 Ssscc.dll
23-May-2001 17:16 6.0.92.39 480,528 Ssus.dll
Hotfix installation instructions
This hotfix affects all Visual SourceSafe OLE Automation by causing more retries to connect to the database. Therefore, it may take longer to receive feedback or errors.
This hotfix does not affect performance unless a file is open. Typically, if a file is open, Visual SourceSafe cannot connect to the database.
The retries occur on all logon files, including Um.dat, Rights.dat, and *.log files.
To activate this hotfix, you must modify the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SourceSafe
If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
You only have to apply this hotfix to the server computer that is running Visual SourceSafe, Microsoft Internet Information Services (IIS), and FrontPage 2000 Server Extensions from Microsoft.
- Verify that no users are using Visual SourceSafe, IIS, and FrontPage Server Extensions on the server computer.
- Open the IIS Microsoft Management Console (MMC), and then write down the status each of the services on the server computer.
- Close the IIS MMC.
- Stop the IISAdmin service:
- At a command prompt, type the following, and then press ENTER:
net stop iisadmin
You receive a message that lists the other services that must be stopped. - Press Y to answer "yes."
- Copy all the files from this hotfix to your \VSS\WIN32 folder.
- Create a DWORD value that is named RetryCount in the registry under the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SourceSafe
- Set the RetryCount value between 0 and 100 in decimal.
- Start the IISAdmin service. To do this, type the following at a command prompt, and then press ENTER:
net start iisadmin
- Use the list of services that you wrote down in step 2 to restart all services that were running before you stopped the IISAdmin service.
NotesA RetryCount value of 0 causes an instant retry. This setting is the same as not applying the hotfix.
A RetryCount value data of 100 causes 25 seconds of retries to connect to the database before the connection operation fails.
The RetryCount value data is read from the registry one time per session.
Changes to the registry during the lifetime of the session are not be automatically used. You must restart the IISAdmin service for Visual SourceSafe to use the new value.