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PRB: Error message: Unable to retrieve folder information from the server

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This article was previously published under Q248063

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When opening, refreshing, or synchronizing a Visual InterDev project, you may receive the following error message:
Unable to retrieve folder information from the server.
The server "" timed out.
The current request did not complete successfully.

In addition, the Event Viewer log on the master Web server will contain:
source front page 3.0
Event ID: 1000
Microsoft FrontPage server extensions: unexpected C++ exception: [INDEX] Index(0) out of range [0->4294967295]

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This can happen when the FrontPage Server Extensions parse the source code on a Web page (ASP or HTM) and encounter a <META> tag that has unbalanced quotation marks or other invalid syntax, such as:
   <meta http-equiv="refresh" content="300;url="monitor.html"">

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To resolve the problem, correct the <META> tag syntax.

Valid syntax for this example would be:
   <meta http-equiv="refresh" content="300;url=monitor.html">

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For related Visual InterDev 6.0 articles, visit the following Microsoft Web site: For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
198123 Unexpected C++ exception when authoring FrontPage Web

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Keywords: KB248063, kbprb

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Article Info
Article ID : 248063
Revision : 3
Created on : 2/23/2007
Published on : 2/23/2007
Exists online : False
Views : 264