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XCLN: Unable to Display Outlook Calendar Folder After Move Mailbox

View products that this article applies to.

This article was previously published under Q183517

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When you use an Exchange or Outlook client to view another user's server- based folders, you may not be able to access the Outlook Calendar folder. You may receive the following error message:
Unable to display the folder. Outlook could not start because a location
to send and receive mail could not be found. To add a location, such as
a personal folder file, double-click the Mail icon in Windows Control
In addition, delegate features may not work or may fail intermittently.

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To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:
191014� XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

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Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

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More information

This condition may exist after moving user mailboxes from one server in the site to another using move mailbox. This condition will occur even when the client permissions are correct. The above problem can also be seen without using MoveUser. In order to apply this fix, each client computer experiencing the above problem needs the updated Emsmdb32.dll file.

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Keywords: kbfix, kbbug, kbhotfixserver, kbqfe, kbqfe, KB183517

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Article Info
Article ID : 183517
Revision : 6
Created on : 9/23/2005
Published on : 9/23/2005
Exists online : False
Views : 408