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Search results do not include content that was recently added to a SharePoint Online site collection


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Symptoms

In Microsoft Office 365, you upload a file to a Microsoft SharePoint Online website. After the file is uploaded, you search for the file. However, you cannot find the file.

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Cause

Search crawls occur continuously to make sure that content changes are available through search results as soon as possible. Recently uploaded documents may not immediately be displayed in search results because of the time that is required to process them. SharePoint Online targets between 15 minutes and an hour for the time between upload and availability in search results (also known as index freshness). In cases of heavy environment use, this time can increase to six hours.

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Workaround

To work around this problem, wait for the search crawl to be completed.

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More information

For more information, visit the following Microsoft website:

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Keywords: kbexpertisebeginner, kbprb, o365, o365a, o365e, o365062011, o365m, kbtshoot, KB956966

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Article Info
Article ID : 956966
Revision : 19
Created on : 1/6/2013
Published on : 1/6/2013
Exists online : False
Views : 55