Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file


View products that this article applies to.

Symptoms

You create a hyperlink to an Adobe Acrobat Portable Document Format (PDF) file in a document in one of the programs that are listed in the "Applies to" section. When you click the link to open the PDF file, Adobe Acrobat Reader starts and then closes without opening the PDF file. This problem also occurs when you click an existing link to a PDF file in one of the programs that are listed in the "Applies to" section.

↑ Back to the top


Cause

This problem occurs if you have Adobe Acrobat Reader 7.0 installed on the computer.

↑ Back to the top


Resolution

To resolve this problem, update Adobe Acrobat Reader 7.0 to Adobe Acrobat Reader 7.01. To do this, follow these steps:
  1. Start Adobe Acrobat Reader.
  2. On the Help menu, click Check for updates now.
  3. Under Current Updates, click Adobe Acrobat 7.0.1 and Reader 7.0.1 Update, and then click Add.
  4. Click Update.

↑ Back to the top


Properties

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

↑ Back to the top


Keywords: kbprb, kbexpertisebeginner, kbtshoot, kbprb, KB897755, kbexpertisebeginner, kbtshoot, KB897755

↑ Back to the top

Article Info
Article ID : 897755
Revision : 6
Created on : 9/12/2011
Published on : 9/12/2011
Exists online : False
Views : 526