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  2. FIX: You may receive a "ActiveX component can't create object" error message or have windows open but be blank, and cannot access Document Tracking and Administration (DTA) reports when you work with DTA in BizTalk Server 2000 and BizTalk Server 2002

FIX: You may receive a "ActiveX component can't create object" error message or have windows open but be blank, and cannot access Document Tracking and Administration (DTA) reports when you work with DTA in BizTalk Server 2000 and BizTalk Server 2002

View products that this article applies to.

Symptoms

After you install the Microsoft Internet Explorer security release from 870669, when you work with Document Tracking and Administration (DTA) in Microsoft BizTalk Server 2002, you may receive the following run-time error message and may not be able to access and run DTA reports through the user interface:
Line: 87 Error: ActiveX component can't create object: 'ADODB.Stream'
In Microsoft BizTalk Server 2000, the View Interchange Details window or the View Document Details window opens successfully, but the window is empty.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
   BizTalk Server 2002:
   Date       Time   Size    File name
   --------------------------------------------------------------
   23-Jul-2004 00:50 22,369  Dtainstall.cab
   22-Jul-2004 23:03 57,997  Submit.htm
   16-Jul-2004 20:52 7,437   Viewcustomsearchfield.asp
   16-Jul-2004 20:50 9,921   Viewdocumentdata.asp
   16-Jul-2004 06:02 8,556   Viewinterchangedata.asp


    BizTalk Server 2000:
    Date        Time   Size   File name
   --------------------------------------------------------------
    23-Jul-2004 00:53 13,191  Browsequery.htm
    23-Jul-2004 00:53 3,245   Interchangeworkflowstatus.asp
    23-Jul-2004 00:53 42,523  Querybuilder.htm
    23-Jul-2004 00:53 2,018   Rawcustomsearchfield.asp    
    23-Jul-2004 00:53 2,276   Rawdocdata.asp
    23-Jul-2004 00:53 1,849   Rawinterchangedata.asp
    23-Jul-2004 00:53 62,313  Results.htm
    23-Jul-2004 00:53 57,997  Submit.htm
    16-Jul-2004 21:44 7,437   Viewcustomsearchfield.asp
    16-Jul-2004 21:44 9,921   Viewdocumentdata.asp
    23-Jul-2004 00:54 8,556   Viewinterchangedata.asp
    23-Jul-2004 16:31 22,370  Dtainstall.cab

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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More information

To install this hotfix in BizTalk Server 2000 or in BizTalk Server 2002, follow these steps:
  1. Make sure that you have installed BizTalk Server 2000 Service Pack 2 (SP2) and the hotfix files in the following Microsoft Knowledge Base article:
    815207� MS03-016: Microsoft BizTalk Server document tracking is vulnerable to SQL injection in Microsoft BizTalk Server 2000
  2. Extract the compressed file to a temporary location on your drive.
  3. Make a backup copy of the included files, and then copy the hotfix files to the following folders:
    • Move the DTAInstall.cab file to the C:\Program Files\Microsoft BizTalk Server\BizTalkTracking\Cabs folder.
    • Move the following files to the C:\Program Files\Microsoft BizTalk Server\BizTalkTracking folder:
      • Submit.htm
      • ViewCustomSearchField.asp
      • ViewDocumentData.asp
      • ViewInterchangeData.asp
  4. At a command prompt, run the following command:
    iisreset

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Keywords: KB873409, kbqfe, kbhotfixserver, kbfix, kbbtsmessaging, kbautohotfix

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Article Info
Article ID : 873409
Revision : 14
Created on : 11/15/2007
Published on : 11/15/2007
Exists online : False
Views : 412