Cannot Create MAPI Profile in Outlook 2000 , Arabic Version

When you use the Arabic version of an Exchange 2000 client, such as Microsoft Outlook 2000, to create a Messaging Application Programming Interface (MAPI) profile, the profile may not be created and the following error messages may appear: Unable to resolve the name. Operation was failed. -or- The name could not be resolved. The operation failed. The mailbox name and logon account are displayed in English.

This behavior can occur when the Arabic National Language Support-Files (NLS) are not installed on all of your organization's Global Gatalog that are running Exchange 2000 Server. This is not a problem with the English language version of Exchange 2000 clients, such as Outlook 2000.

To resolve this behavior, install the Arabic NLS on the Global Catalog server in the Exchange organization and set it as default language NOTE: You do not have to install the language pack on any of the Exchange 2000 member servers or any of the other domain controllers that are not a global catalog server.

1. Log on to the Windows 2000 Server Global Catalog as Administrator
2. Click Start on the taskbar, point to Settings, and then click Control Panel.
3. Double-click Regional Options
4. On the General tab, under "Language settings for the system", click to select the Arabic check box.
5. Insert the Windows 2000 Server CD-ROM to finish the installation.
6. Click on "default" button and select Arabic
7. Restart the server