PRB: You Receive the "Object Does Not Support This Property or Method" Error When You Are Using the BizTalk Document Tracking Interface

When you use the BizTalk Document Tracking interface, you may receive the following error message:

The BizTalk Document Tracking interface uses the Microsoft Data Access Components (MDAC) 2.6 Remote Data Service (RDS) control on the client to display the tracking data. If the client that is accessing the BizTalk Document Tracking interface has an earlier version of the MDAC RDS control registered, this error message is generated when the native data for a document is displayed.

To resolve this behavior, make sure that the version of the Msadco.dll file in the \Program Files\Common Files\System\Msadc folder is version 2.62.7926.0 or later, and that it is correctly registered.

If the version of Msadco.dll on your computer is 2.62.7926.0 or later, re-register Msadco.dll:

NOTE: To use the following resolution, you need to have Regsvr32.exe installed on your computer. For additional information about how to obtain Regsvr32.exe, click the article number below to view the article in the Microsoft Knowledge Base:

• To re-register Msadco.dll, click Run on the Start menu, and then type the following command
  regsvr32 [/u] [/s] file name
  where:
  
  
  • /u unregisters the file based on the file name argument.
  • /s registers the file in silent mode, which suppresses all messages.
  • file name is the complete path and file name that you want to unregister or register.
  For example:
  regsvr32 "c:\program files\common files\system\msadc\msadco.dll"
• If the version of Msadco.dll on your computer is not 2.62.7926.0 or later, download and install MDAC 2.6 or later. To do so, visit the following Microsoft Web site:
  http://msdn2.microsoft.com/en-us/data/aa937695.aspx
• After you install MDAC 2.6 or later, re-register Msadco.dll in the \Program Files\Common Files\System\Msadc\ folder to make sure that the correct version of Msadco.dll is registered on your computer.

This behavior is by design.