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How to make sure that Outlook clients access the correct global address list if there is more than one global address list


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Summary

If you have multiple global address lists, only one global address list is displayed in the Microsoft Outlook Address Book on a client computer. This address list is named "global address list" even if you gave this address list a different name when you created it on a server that is running Microsoft Exchange Server.

This article describes the criteria that Outlook uses to determine the global address list that is displayed in the Address Book.

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More information

Outlook displays the global address list that meets the following criteria:
  • The user has permissions to access this global address list.
  • The user is a member of this global address list.
  • This global address list is the largest of all of the other global address lists.
If you create more than one global address list, and if you want a user to use a specific global address list, make sure that the user is a member of the list, and make sure that the user has permissions to access only this list. You can create custom global address lists and add members to these global address lists. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
310854 Creating a new global address list with custom search by using the LDAP filter
841273 Administering the offline address book in Outlook 2003 and Outlook 2007

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Keywords: kbhowto, kbinfo, KB312287

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Article Info
Article ID : 312287
Revision : 6
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 401