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  2. Deleting a document in the Payment Application screen can cause the Batch.DepositAmt not to equal the Batch.CrTot

Deleting a document in the Payment Application screen can cause the Batch.DepositAmt not to equal the Batch.CrTot

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Symptoms

In the Payment Application (08.030) screen, when you create a batch with multiple documents and then delete one of those documents and Save, it can cause the Batch.DepositAmt not to equal the Batch.CrTot. This prevents the batch from being released.

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Resolution

There are two workarounds for this problem:

Workaround 1

After you delete the document from the batch, do not save when the Customer ID field is blank, just close out of the screen. Then re-launch the screen and display the batch in order to release it.

Workaround 2

After you delete the document from the batch, use the navigational arrows to cycle back to the previously entered payment.  Then save or release this batch.

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kb

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Article Info
Article ID : 3060638
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 283