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OFFXP: Invalid Page Fault When You Run an Office Program


View products that this article applies to.

This article was previously published under Q290157

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Symptoms

When you use any Office program, you may receive the following error message:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details, you see
Program caused an invalid page fault in module program.exe at address.
where program is the Office program you are using when you receive the error message, and address is 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.

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Cause

This problem occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.

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Workaround

To work around this problem, reestablish the network connection and restart the program.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB290157, kbnofix, kberrmsg, kbbug

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Article Info
Article ID : 290157
Revision : 5
Created on : 1/31/2007
Published on : 1/31/2007
Exists online : False
Views : 358