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OFFXP: Error Message When You Save to My Web Sites on MSN


View products that this article applies to.

This article was previously published under Q280602

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Symptoms

When you use one or more of the programs listed at the beginning of this article, you may notice the following behavior:
  • When you attempt to save a document from Microsoft Word to a Web site on the Microsoft Network (MSN), you may receive an error message similar to either of the following:
    Document not saved
    -or-
    There has been a network or file permission error. The network connection may be lost.
  • When you attempt to save a document from Microsoft PowerPoint to a Web site on MSN, you may receive an error message similar to the following:
    There was an error accessing http//path
  • When you attempt to save a document from Microsoft Excel to a Web site on MSN, you may receive an error message similar to the following:
    Document not saved
  • When you attempt to save and publish a web from Microsoft FrontPage to a Web site on MSN, you may receive an error message similar to the following:
    Sorry, a Web Site with that name already exists or the name you entered contains word(s) not allowed. Please try another name.
  • When you attempt to save a file from FrontPage to a Web site on MSN, and you click the Save button in the Save As dialog, nothing may happen, and the dialog box does not close as expected.
  • When you attempt to save a publication from Microsoft Publisher to a Web site on MSN, you may receive an error message similar to the following:
    Publisher could not save the file to the web. Check your URL or network connection and try again.
In all of these cases, the document is not saved as expected.

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Cause

This behavior can occur when you attempt to save a document to the root of the My Web Sites on MSN directory, or to the top level of a community or Web site. Files cannot be saved to these folders.

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Workaround

To work around these issues, save the file to the Files directory of a community or Web site.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB280602, kbbug

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Article Info
Article ID : 280602
Revision : 6
Created on : 1/29/2007
Published on : 1/29/2007
Exists online : False
Views : 422