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�There has been an error while loading the form� error message when you open an InfoPath form in Office 365 SharePoint Online

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Problem

Assume that you click a hyperlink to a Microsoft InfoPath form that was sent by a workflow email message, or that you click a hyperlink that links directly to the .xml file for the form.�(The form resides on a Microsoft Office 365 SharePoint Online site.) In this situation, you receive the following error messages:
  • There has been an error while loading the form.
  • The following location is not accessible, because it is in a different site collection.
Note�You may also receive these error messages when you click a hyperlink to an .xml file for an InfoPath form if you found the hyperlink by using SharePoint Search.

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More information

This issue occurs after you receive the latest SharePoint Online service update. The product team is working to resolve the issue as soon as possible.

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Keywords: KB2794026, o365m, o365062011, o365

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Article Info
Article ID : 2794026
Revision : 3
Created on : 1/6/2013
Published on : 1/6/2013
Exists online : False
Views : 510