OFF2000: "Another Version of This Product Is Already Installed" Error Message When You Update Network Client

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This article was previously published under Q267835

Symptoms

When you run Setup for Microsoft Office 2000, you may receive the following error message:

Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.

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Cause

You may receive this error message if all of the following are true:

�	You created an administrative installation of Office 2000.
�	Using this administrative installation, you installed Office 2000 onto a network client.
�	You updated this administrative installation with the Office 2000 SR-1/SR-1a Update.
�	Either you changed the path to this administrative installation so that it contains a space, or the path originally contained a space.
�	On the network client where Office 2000 was already installed, you ran Setup.exe from this updated administrative installation.

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Workaround

To work around this problem, follow these steps:

1.	Remove any spaces from the path to your administrative installation.
2.	On the network client, run Setup.exe again from the administrative installation.

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