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Error message in the Office 365 portal: "The content cannot be displayed in a frame"

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Problem

You receive the following error message when you browse the Office 365 portal:

This content cannot be displayed in a frame.

To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame


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Solution

To resolve this issue, follow these steps:
  1. Click Start, click Control Panel, and then click Internet Options.

    Note Make sure that you view Control Panel by using either small icons or large icons.
  2. Click the Security tab, click Trusted sites, and then click Sites.
  3. Enter *.microsoftonline.com, click Add, then click Close.
  4. Make sure that the Enable Protected Mode check box isn't selected.
  5. Close all web browsers, and then try again with a new session.
Note If these steps don't resolve this issue, try using the procedures in the following article in the Microsoft Knowledge Base:
2437121 Troubleshooting guide for Internet Explorer when you access Office 365

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More information

This issue occurs if the web browser settings aren't configured appropriately for the site to work correctly.

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Still need help? Go to the Office 365 Community website.

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Keywords: o365, o365a, o365e, o365p, o365m, o365062011, pre-upgrade, o365022013, after, upgrade, kbgraphic, kbgraphxlink, KB2643142

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Article Info
Article ID : 2643142
Revision : 12
Created on : 10/24/2013
Published on : 10/24/2013
Exists online : False
Views : 440