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Error when you invite external users to your site: "The groups required to manage users for your site are missing"

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Problem

After you click Share Site on the Site Actions menu in Microsoft SharePoint Online to invite external users to your site, you receive the following error message:

The groups required to manage users for your site are missing. You can either create them on your own as described here, or you can use advanced permissions to manage permissions for your site.
Or, you can't give external users access to the Members group or to the Visitors group.

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Solution

To resolve this issue, add the missing group or groups to the site. To do this, follow these steps:

  1. Browse to https://<yourdomain>.sharepoint.com/_layouts/permsetup.aspx.
  2. Within the appropriate section (Visitors, Members, or both), make sure that the Create a new group option button is selected.
  3. Click OK at the bottom of the page.

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More information

This behavior can occur when the Members group, the Visitors group, or both groups are missing from the SharePoint Online site. At least one of these two groups is must be present for you to be able to invite external users.

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Still need help? Go to the Office 365 Community website.

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Keywords: KB2632494, pre-upgrade, o365062011, o365m, o365p, o365e, o365a, o365

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Article Info
Article ID : 2632494
Revision : 5
Created on : 2/27/2013
Published on : 2/27/2013
Exists online : False
Views : 483