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  2. You receive an error message when you close a presentation in PowerPoint 2000 or PowerPoint 97 that you opened from an Exchange Server public folder

You receive an error message when you close a presentation in PowerPoint 2000 or PowerPoint 97 that you opened from an Exchange Server public folder

View products that this article applies to.

This article was previously published under Q259894

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Symptoms

When you close a PowerPoint presentation that was opened from an Exchange Server public folder, you may receive an error message that is similar to the following:
Unable to save changes to the document. Your changes will be placed in the temporary file, 'c:\temp\filename.ppt'. You can copy this file into the original folder if you want to recover your changes to the original document. The operation failed.

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Resolution

To resolve this problem, apply Microsoft Office 2000 Service Pack 2 (SP2). For additional information about how to obtain Office 2000 SP2, click the article number below to view the article in the Microsoft Knowledge Base:
276367� OFF2000: How to Obtain the Latest Office 2000 Service Pack

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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More information

This behavior occurs if the following conditions exist:
  • You have Reviewer (read-only) permissions to the Exchange Server public folder.
  • You did not make any changes to the PowerPoint presentation.
  • The PowerPoint presentation that you opened was placed in the Exchange Server public folder by using the drag-and-drop method, instead of by creating the PowerPoint presentation in the public folder.
  • You opened the PowerPoint presentation from the Folder List pane, and not the Preview pane.

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Keywords: KB259894, kbpending, kbbug, kbqfe, kbhotfixserver

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Article Info
Article ID : 259894
Revision : 11
Created on : 1/27/2007
Published on : 1/27/2007
Exists online : False
Views : 490