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OFF2000: Error Message: "Installer Terminated Prematurely" When You Try to Install Office

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This article was previously published under Q250525

WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.

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Symptoms

When you attempt to install Office, you may receive the following error message:
Installer terminated prematurely.
When you click OK, you receive the following error message:
The I/O operation has been aborted because of either a thread exit or an application request.

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Cause

This problem can occur if your computer is infected with the Win95.cih virus.

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Resolution

To remove the virus, obtain the latest version of an anti-virus program.

For additional information about computer viruses, click the article number below to view the article in the Microsoft Knowledge Base:
129972� Description of Computer Viruses

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More information

If you continue to receive the error message after you remove the virus, please see the following articles in the Microsoft Knowledge Base:
234928� OFF2000: ErrMsg: Installer Terminated Prematurely During Setup
239938� OFF2000: Utility to Completely Remove Remaining Office CD1 Files
219423� OFF2000: How to Completely Remove Microsoft Office CD1
252566� OFF2000: How to Completely Remove Office CD1 on Windows 2000

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Keywords: kbenv, kbprb, KB250525

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Article Info
Article ID : 250525
Revision : 5
Created on : 1/27/2007
Published on : 1/27/2007
Exists online : False
Views : 410