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OFF2000: AutoRun Actions Are Suppressed After Office Is Installed


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This article was previously published under Q235438

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Symptoms

After you install Office 2000, one of the following issues may occur:
  • When you insert your CD, Setup does not automatically start. -or-

  • When you insert your Office CD, you hear the Windows startup sound. -or-

  • When you double-click your CD-ROM drive (with the Office 2000 CD loaded) in My Computer, the Windows startup sound is played, but nothing else occurs.

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Cause

After Office has been installed, AutoRun actions are suppressed because they would interfere with Windows Installer actions (for example, installing a feature set to Install on First Use).

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Workaround

If you want to view the contents of the Office 2000 CD after Office has been installed, do either of the following:

  • Use Windows Explorer.

    1. On the Start menu, point to Programs and then click Windows Explorer.
    2. Select your CD-ROM drive in the left pane of the Exploring window.
  • Use Open on the shortcut menu.

    1. Double-click My Computer.
    2. Right-click your CD-ROM drive.
    3. Click Open on the shortcut menu that appears.
If you want to start Office Setup, do the following:

  1. On your Start menu, point to Settings and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Double-click the Office 2000 item in the list of programs on the Install/Uninstall tab of the Add/Remove Programs Properties dialog box. Because Office is already installed, Maintenance Mode Setup will start, and you will have the following three options:

    • Repair Office.
    • Add or Remove Features.
    • Remove Office.

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More information

The default double-click action for a CD is AutoPlay, which is why nothing appears to happen when you double-click the Office 2000 CD after Office has been installed. If you want to verify the default double-click action, right-click your CD-ROM drive in My Computer. The default double-click action is the bold item in the shortcut menu that appears.

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Keywords: kbprb, KB235438

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Article Info
Article ID : 235438
Revision : 4
Created on : 1/24/2007
Published on : 1/24/2007
Exists online : False
Views : 340