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OFF2000: Utility to Repair Internal Error 2343 Available

View products that this article applies to.


During Microsoft Office Setup, you may receive the following error message:
Internal Error 2343: Please contact product support for assistance.
Microsoft has created a utility to resolve this error message. The utility does this by modifying or deleting registry keys based on files installed on the system.

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More information

The following file is available for download from the Microsoft Download Center:
Release Date: Oct-22-1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

NOTE: This utility may require you to restart the computer when it has completed, so close all programs before running the utility.

After running Err2343.exe, you can find the Readme.txt file for this utility in your system folder, which is usually located as follows (depending on your operating system):
  • Windows 95/98: C:\Windows\System
  • Windows NT: C:\Winnt\System32
For information about the registry settings that the utility modifies or removes, please see the following article in the Microsoft Knowledge Base:
228668 OFF2000: Internal Error 2343 During Setup

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Keywords: kbdownload, kbfile, kbinfo, KB234435

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Article Info
Article ID : 234435
Revision : 8
Created on : 1/24/2007
Published on : 1/24/2007
Exists online : False
Views : 485