Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

OFF2000: Removing Office Removes User-modified Files


View products that this article applies to.

This article was previously published under Q229451

↑ Back to the top


Symptoms

When you uninstall Office, modified templates and sample files such as the Northwind sample database, are removed.

↑ Back to the top


Cause

This problem will occur when the following are true:

  • You modify a sample file or template from Office. -and-

  • You set a sample file or template feature to either Not Available or Installed on First Use in Office Maintenance mode, or you click Remove Office in Office Maintenance mode to uninstall Office.

↑ Back to the top


Resolution

To resolve this problem, if you modify sample files always save the files to a folder other than the default installation location. Save the file to the My Documents folder for example. If you modify the templates, always save the templates to the specific template folder inside the Application Data folder.

NOTE: Office now stores user-modified templates in the Application Data folder.

↑ Back to the top


More information

Office will always remove sample files and templates that are located in the \Program Files\Microsoft Office\Office folder, regardless of whether or not they have been modified.

↑ Back to the top


References

For more information about Creating and Storing Templates, click Microsoft Excel Help on the Help menu, type Templates in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

↑ Back to the top


Keywords: kbprb, KB229451

↑ Back to the top

Article Info
Article ID : 229451
Revision : 4
Created on : 1/24/2007
Published on : 1/24/2007
Exists online : False
Views : 390