During the installation of Microsoft Internet Information Server 4.0, a user can specify the account for MTS sessions to run under. By default, the Interactive User is specified. What this means is that when there is no Interactive User (for example, an administrator is not logged on to the IIS 4.0 computer (Web server), administrative operations that require authentication, such as creating an Application Root, fail.
Use the following steps to prevent the problem:
- Click Start and point to Programs.
- Point to Windows NT 4.0 Option Pack.
- Point to Microsoft Internet Information Server and click Internet Service Manager.
- Expand (click the plus (+) sign) "Microsoft Transaction Server.
- Expand "Computers."
- Expand "My Computer."
- Expand "Packages Installed."
- Right-click "System" and click Properties.
- On the Identity tab, change from the interactive user to a user that is an administrator on the computer.
- Click OK.
- From a command prompt, type the following:
net stop msdtc
net start msdtc
NOTE:
The following are steps to create an account to use for the MTS System
Package. Follow these steps using User Manager for Domains:
- Create a new user and name it MTS Administrator.
- Make the new user a member of the Administrators group.
- Give the new user the advanced user right to log on as a service.
You can now specify this account as the account for the system package in Transaction Server.
NOTE:
You can also add a domain account to the local admin group for making changes remotely.