When you attempt to recall a message sent to one or more Microsoft Exchange
Server users, you may receive a message containing the following:
From: <your name>
Sent: Monday, April 20, 1998 1:23 PM
To: <recipient's name>
Subject: Message Recall Failure:
Your message
To: ServerA-Recipients;ServerB-Recipients;ServerC-Recipients;
Subject: Test Message
Sent: 4/4/98 5:00 PM
could not be recalled on 4/20/98 9:45 AM.
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The recipient has deleted the message you are attempting to recall.
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The above message recall failure notification may be received if the
recipient of the original message has permanently deleted the message
before the sender has recalled the message.
You may get the message recall failure notification a long time after you
recall the message. Consider the following example. User1 sends a message
to User2 on January 1, 1998. Then User1 recalls the message on January 2,
1998. However, User1 doesn't receive a message recall failure notification
from User2 until February 1, 1998.
The above situation can occur if User2 has a Personal Folder (.pst file) as
the default mail delivery location. This will cause the message from User1
to be automatically delivered to the .pst file. Now if User2 permanently
deletes this message and then logs out of the client, the recall message
from User1 will not be processed until User2 logs back onto the client. If
User2 goes on vacation and does not log onto the Exchange Server computer
until February 1, 1998, the recall message will be received by User2 on
February 1, and since User2 had permanently deleted the message from User1,
a message recall failure notification will be sent to User1 on Feb 1.
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Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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