About the Exchange tool
After you install the DST updates for Microsoft Windows, all old
appointments that occur during the DST change periods will be incorrectly
displayed as occurring one hour later. This is true for both recurring and
single-instance appointments. You must update these appointments so that they
will be displayed correctly in Outlook, in Microsoft Office Outlook Web Access,
and in applications that are based on Collaboration Data Objects
(CDO).
Outlook provides a tool that is named the Time Zone Data Update
Tool for Microsoft Office Outlook ("the Outlook tool"). This tool enables users
to update their own calendars.
For more information about the Time Zone Data Update
Tool, click the following article number to view the article in the Microsoft
Knowledge Base:
931667
How to address the daylight saving time changes in 2007 by using the Time Zone Data Update Tool for Microsoft Office Outlook
The Exchange Calendar Update Tool ("the Exchange
tool") helps you avoid the difficulties that administrators face in deploying
the Outlook tool widely to all users and in making sure that each user runs the
Outlook tool correctly.
High-level description of the Exchange tool
The Exchange tool consists of two separate executable files. These
files are described in the following table.
File name
| Description
|
---|
Msextmz.exe | This executable file extracts time zone
information from mailboxes on a server that is running Exchange Server. This
executable file also updates mailbox calendars for a specified list of
users. |
Msextmzcfg.exe | This executable file is a
configuration tool that performs most of the steps that are involved in
updating an Exchange Server server. |
About the new version of the Exchange tool
Based on customer feedback, a new version of the Exchange tool was
released on August 13, 2007. This article refers to the new version of the
Exchange tool. If you are running an older version of the Exchange tool,
uninstall it, and then install the new version.
The new version of
the Exchange tool includes the following improvements:
- The time zone extraction and calendar update processes are
sped up fourfold.
- The user interface for the configuration tool is more
streamlined and intuitive.
- The ability to update conference rooms and resource
mailboxes is now built into the configuration tool.
- The ability to update user mailboxes is now built into the
configuration tool.
- A troubleshooting document is now included with the
Exchange tool, and it is integrated into the configuration tool.
- The time zone extraction algorithm and error handling
capabilities are improved.
- The logging process is more user-friendly.
Risk of running the Exchange tool
When you run the Exchange tool, there is a risk that
single-instance appointments may not be updated correctly. For example,
single-instance appointments that a user created after the operating system was
updated may be updated incorrectly.
To reduce this risk, use one of
the following methods:
- Reduce the interval between the time that you update
client computers and the time that you update mailbox calendars.
- If computers in the organization were updated a long time
ago, use the Only Update Recurring Meetings setting in
Advanced settings.
Typically, people do not create
single-instance appointments many months in advance. Therefore, if the DST
updates were installed many months before, most of the single-instance meetings
that fall into the extended DST period will have been created by using the new
DST transition rules. These meetings do not have to be updated. - If you know the exact date when all the client computers
were updated, use the Operating System Patch Date setting in
Advanced settings. If a date is specified, single-instance
appointments that were created after that date are not updated by the Exchange
tool.
Note If you run the Outlook tool or the Exchange tool on a client
computer that is running Windows Vista, and you run the tool against mailboxes
where the home time zone is New Zealand Standard Time, you must run the tool a
second time on or after January 1, 2008. For more information, see the "Known
issues" section.
Options to update mailboxes
The following table lists five options that you can use to update
user mailboxes to use the DST 2007 time zone rules.
Option
| Pros
| Cons
|
---|
Distribute the Outlook tool to each user, and then instruct
users to update their own mailboxes. | This option avoids the risk that
is associated with running the Exchange tool. | It is difficult to
guarantee that all users will run the Outlook tool correctly and in a timely
manner.
Users who do not have Outlook will be unable to run the
Outlook tool.
You must make an additional educational effort to
lessen confusion for users. |
Run the Exchange tool against all affected users and servers.
| This option provides a streamlined experience for users.
| There is a risk associated with running the Exchange tool, as
described in the "Risk of running the Exchange tool" section. |
Run the Exchange tool to update only recurring appointments.
Let users update single-instance appointments in their own mailboxes by using
the Outlook tool. | There is less risk of single-instance appointments
being incorrectly updated. | The cons of running the Outlook tool are
combined with the cons of running the Exchange tool. |
Run neither the Exchange tool nor the Outlook tool. Ask users
to examine their calendars and to re-book appointments as needed. | This
option avoids the risk that is associated with running the Exchange tool.
| Unless all users re-book all affected appointments, some calendar
items will be one hour off during the extended DST period.
You must
make an additional educational effort to lessen confusion for users. |
Distribute the Outlook tool to each user, and then instruct
users to update their own mailboxes. Then, use the Time Zone Extraction mode of
the Exchange tool to determine whether users are running the Outlook tool.
If the users are not running the Outlook tool, the administrator can
run the Exchange tool. | This option reduces the risk of users not
running the tool in a timely manner, and it avoids the risk that is associated
with running the Exchange tool. | This is not an option if users are
running Microsoft Office Outlook 2007. |
How to install the Exchange tool
The Exchange Calendar Update Tool is available for download in the
form of a self-extracting executable file (Msextmz.exe). This tool is available
for download from the Microsoft Download Center:
Download
the Exchange Calendar Update Tool package
now.A virtual machine is created to help you
install and use the Exchange tool. The virtual machine is based on Microsoft
Windows Server 2003, Outlook 2007, Microsoft Office Excel 2007, and Microsoft
Office Word 2007. The virtual machine works in both Microsoft Virtual PC 2004
and in Microsoft Virtual Server 2005 R2.
For more information
about the virtual machine for the Exchange Calendar Update Tool, click the
following article number to view the article in the Microsoft Knowledge Base:
933185
A virtual machine is available to help you deploy daylight saving time 2007 calendar updates in an Exchange organization
For more information about how to download Microsoft support
files, click the following article number to view the article in the Microsoft
Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help prevent
any unauthorized changes to the file.
Languages that are supported by the Exchange tool
The Exchange tool is available only in English. The tool will run
only on an English (US) computer.
Versions of Exchange Server that are compatible with the Exchange tool
The Exchange tool can update mailboxes on the following versions
of Exchange Server:
- Microsoft Exchange Server 2007 Enterprise Edition
- Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server Enterprise Edition
- Microsoft Exchange 2000 Server Standard Edition
Operating systems that are supported by the Exchange tool
The Exchange tool will run on the 32-bit versions of the following
operating systems:
- Microsoft Windows Server 2003
- Microsoft Windows XP
- Windows Vista
What to do before you run the Exchange tool
Install updates
Before you run the Exchange tool, make sure that client and server
computers are updated correctly. To do this, install the Windows DST update on
clients and on servers.
For more
information, click the following article number to view the article in the
Microsoft Knowledge Base:
942763
December 2007 cumulative time zone update for Microsoft Windows operating systems
If you are running Microsoft Exchange Server
2003 Service Pack 2 (SP2), install one or both of the following updates, as
appropriate for your organization:
- Update 911829
- Update 924334
For more information about these updates, click the following article numbers
to view the articles in the Microsoft Knowledge Base:
911829
You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access
924334
The Compose Message form stops responding after you install Internet Explorer 7.0 and the S/MIME control on an Outlook Web Access client in Exchange Server 2003
If users are within the Jerusalem, Central
Brazilian, or E. South American time zone, please read the guidance in the
following Microsoft Knowledge Base article:
943390 Some Outlook calendar items are rebased incorrectly when you use the Outlook Time Zone Data Update Tool to adjust for daylight saving time changes in certain time zones
Verify the system requirements
You must run the Exchange tool only on a computer for which the
following conditions are true:
- The computer has Microsoft Office Outlook 2003 Service Pack
2 (SP2) or Microsoft Office Outlook 2007 installed.
- The computer has the Outlook Time Zone Data Tool
installed.
- Microsoft .NET Framework version 2.0 is installed on the
client computer.
You cannot run the Exchange tool on a computer that is running
Exchange Server or the Exchange System Management tools. If you try to install
the Exchange tool on a computer that is running Exchange Server or the Exchange
System Management tools, you receive the following error message:
Microsoft Exchange Calendar Update Tool cannot be installed with
Microsoft Exchange.
Verify permissions and other user requirements
Verify that the following conditions are true:
- Administer Information Store permissions on each Exchange
Server message database (MDB) are updated.
- Send As permissions for all mailboxes are
updated.
- Full Mailbox Access permissions for all mailboxes are
updated.
- Local administrator permissions are granted on the computer
that is running the Exchange tool.
About the "Grant Mailbox Permission" script
You can use the sample GrantMailboxPermission.vbs script to grant
a domain user Full Mailbox Access and Send As permissions to all
mailboxes.
This script can be run only by an Exchange Server
administrator on a computer that is running Exchange 2000 Server or Exchange
Server 2003. This script cannot be run on a computer that is running Exchange
Server 2007. However, you can use the Exchange Management Shell to grant the
required permissions.
The code for the .vbs script is provided in the
"References" section. The following table describes the two modes in which this
script runs.
Mode
| Command
| Description
|
---|
Add | CScript GrantMailboxPermission.vbs �add Domain_Name
\ User_Name File_Name | This command grants the Domain_Name
\ User_Name user Full Mailbox Access
and Send As permissions to the user mailboxes that are listed in the input
file.
The input file must be a text file that contains the legacy
domain names of the user mailboxes. These names must be delimited by Carriage
Return + Line Feed (CRLF).
The script generates a
GrantMailboxPermission.log file. This file is a record of the mailboxes that
were processed. The first line of the log file is the Domain_Name
\ User_Name user who is granted
access. Do not delete this file. This file is used in the Remove mode.
If an explicit "deny" access is assigned to the user, the script
logs the information in a file that is named "GrantMailboxPermission.err." The
script will not grant or change the permission.
If the user is part
of a security group that has been assigned "deny" access, the script grants
Full Mailbox Access and Send As permissions. However, the user will be unable
to log on to the mailbox. All errors will be logged in the
GrantMailboxPermission.err file. |
Remove | CScript GrantMailboxPermission.vbs �remove | This command removes Full Mailbox Access and Send As
permissions to the mailboxes that are listed in the GrantMailboxPermission.log
file from the Domain_Name \ User_Name
user. The Domain_Name \
User_Name user is specified in the
GrantMailboxPermission.log file. |
Notes- When you run this script on the computer that is running
Exchange Server, the script returns a period character (.) when the script
successfully processes a user. The script returns an exclamation point
character (!) when the script does not successfully process a user.
- The output file of the Time Zone Extraction mode cannot be
used as an input file for this script. To create the input file for this
script, paste the contents of the Time Zone Extraction mode output file into
Notepad, save the contents as a new document, and then use the new document as
the input file.
How to use the Exchange tool
To use the Exchange tool, start the Exchange Calendar Update
Configuration Tool (Msextmzcfg.exe). This program will help you with the whole
process of updating calendars.
Run the time zone extraction process
To update mailbox calendars, you must determine the time zone of
the calendars. The time zone extraction process examines the properties and the
appointments of the mailbox calendars to determine their time zones. To run the
time zone extraction process, follow these steps:
- At the welcome page, click Next.
Note The welcome page introduces you to the configuration tool and
discusses the permissions that are required to run the tool. The page also
provides a link to this article. - Specify the settings for the configuration tool. We
recommend that you allocate at least 200 megabytes (MB) of disk space to
logging.
If you to want to change the default settings, click
Advanced Settings. For more information about the advanced
settings, see the table that follows this procedure. - Select the Exchange servers in the local Active Directory
directory service forest that you want to update. Then, click
Next to start the time zone extraction process.
Note If you have already performed time zone extraction, you can skip
this step by clicking Skip.
Notice that a status
bar, a link to the output log, and a real-time display of the time zone
extraction process are displayed. After the time zone extraction process is
complete, click Next.
If errors were encountered, a
link to the troubleshooting document is displayed. - Configure the Mailboxes with No Time
Zones page, and then click Next to scan calendar
items.
Note If the tool finds users who do not have mailbox level properties
that indicate their time zone, the tool scans actual meetings and appointments
inside those calendars to determine the time zone. You can specify the number
of calendar items through which you want the configuration tool to scan. The
larger the number of items that you specify, the longer the scan will take.
- In the Resolve unknown time zone display
names page, the tool prompts you to map time zones that the tool does
not recognize to a known operating system time zone. After you do this, click
Next
- If the configuration tool finds users who have multiple
time zones, you are prompted to manually resolve the conflict by specifying one
time zone with which to update the user�s calendar. After you do this, click
Next.
- In the Save Mailbox DNs with Unresolved Time
Zones page, any remaining users who still have no time zone
information or who still have conflicting time zone information are recorded in
a separate log file. Click Next.
The time zone extraction process is now complete. The list of
users and of extracted time zones is located in the output file (Output.txt) in
the installation directory.
Advanced settingsThe following table describes the advanced settings that
you can configure in step 2 of the previous procedure.
Setting | Functionality | Scenario | Considerations | Applicability |
---|
Update Recurring Meetings Only | This
setting updates only recurring meetings that are affected by the DST change.
Single-instance appointments that fall in the extended DST period are not
updated regardless of whether they should be updated. | If computers in
the organization were updated a long time ago, use this setting.
Typically, people do not create single-instance appointments many
months in advance. Therefore, if the DST updates were installed many months
before, most of the single-instance meetings that fall into the extended DST
period will have been created by using the new DST transition rules. These
meetings do not have to be updated. | If a user created a single-instance
meeting many months in advance, this meeting is not updated if this setting is
specified. | This setting applies to all mailboxes, to all conference
rooms, and to all user calendars. |
Operating System Patch Installation
Date | This setting specifies that single-instance appointments
that are created or updated after the date that you specify are not
updated. | If you know the exact date when all the client computers were
updated, use this setting.
When you do this, meetings that are
created after the update is installed are not updated. These meetings fall
under the new time zone rules. | This setting is effective only when the
client computers were all updated within fewer than 24 hours, and when there is
high penetration of the update. (There is high penetration when the percentage
of computers in the organization that have been updated is in the high
90-percent range.)
Additionally, administrators can specify only one
update date. Meetings that are created in time zones that correspond to
specific updates and to specific sets of time zones must be updated.
The implication for conference rooms is that only updated conference
rooms are in the specific time zones.
The implication for user
mailboxes is that if the SuppressExchange setting or the
SuppressAll setting is not specified, only user mailboxes that
belong to the specific time zones are updated. | This setting applies to
all mailboxes, to all conference rooms, and to all user calendars. |
SuppressExchange and
MaxDepth | These settings cause all appointments in a
user�s calendar that are affected by the DST change to be updated regardless of
whether the user is the organizer of those calendar items.
If the
user is the organizer of a calendar item, updates are not sent to attendees who
have Exchange mailboxes. Updates are sent to attendees who do not have Exchange
mailboxes.
The MaxDepth setting specifies the level
of distribution list expansion that is performed to determine which attendees
have Exchange mailboxes and which attendees do not. | Use this setting if
you do not want Exchange users to receive meeting updates from organizers for
meetings that are affected by the extended DST period.
The
SuppressExchange setting is better than the
SuppressAll setting if the organization has non-Exchange
Server calendar systems and if meetings are scheduled to include attendees that
are external to the organization. | No meeting updates are sent, except
to non-Exchange users. Therefore, to make sure that copies of the same meeting
are updated for all possible attendees, every mailbox in the organization must
be updated.
This condition may significantly increase the number of
mailboxes that have to be updated. Therefore, processing times may be
increased.
When large, nested distribution lists are on the attendee
list, it is a costly process to determine the attendees for a meeting and to
determine whether those attendees have Exchange mailboxes. If you specify this
setting and set a high value for the MaxDepth parameter, a significant load may be put on the domain
controllers. | This setting applies only to user mailboxes. |
SuppressAll | This setting causes all
appointments in a user�s calendar that are affected by the DST change to be
updated regardless of whether the user is the organizer of those calendar
items.
If the user is the organizer of a calendar item, updates are
not sent to attendees. | Use this setting if you do not want attendees to
receive meeting updates from organizers for meetings that are affected the
extended DST period. | No meeting updates are sent. Therefore, to make
sure that copies of the same meeting are updated for all possible attendees,
every mailbox in the organization must be updated.
This condition may
significantly increase the number of mailboxes that have to be updated.
Therefore, processing times may be increased.
Attendees who do not
have Exchange mailboxes do not receive updates. Their appointments may not be
updated, depending on the e-mail system that they are running and depending on
the actions that their administrator takes. | This setting applies only
to user mailboxes. |
Update conference rooms and resource mailboxes
You must update conference rooms and resource mailboxes to avoid
booking conflicts. To do this, follow these steps:
- On the Specify Resource and Conference Room
Calendars page, type or paste the list of aliases of conference rooms
in your organization. Click Resolve to validate the aliases,
and then click Next.
- On the Resolve Time Zones for Resource and
Conference Room Calendars page, the tool prompts you to manually
specify the time zone for a conference room if the conference room does not
have a time zone. Do this, and then click Next.
- A reminder page is displayed to remind you that the tool
is about to update calendars. Click Next.
- Notice that a status bar, a link to the output log, and a
real-time display of the output of the tool are displayed. Click
Next.
If errors are encountered, a link to the
troubleshooting document is displayed at the bottom of this page.
Update the user mailbox calendar
To do this, follow these steps:
- On the Settings for Updating User Mailbox
Calendars page, configure the settings for the update.
If
you have not specified the SuppressExchange or
SuppressAll advanced settings, select the time zones that are
affected by DST. Otherwise, select all time zones.
Click
Next. - A reminder page is displayed to remind you that the tool
is about to update calendars. Click Next.
- Notice that a status bar, a link to the output log, and a
real-time display of the output of the tool are displayed. After the update is
complete, click Next.
If errors are encountered, a
link to the troubleshooting document is displayed at the bottom of this
page. - Click Finish.
Exchange tool log files and subdirectories
Log files
The Exchange tool creates the following log files in the
installation directory:
- Output.txt
This file contains a list of all user mailboxes that
were extracted together with their time zone information. - TimeZoneExtraction.log
This log contains the combined output of the time zone
extraction process for all servers. - ResourceUpdate.log
This log contains the output of the update process for
the conference rooms and for the resource mailboxes. - UserUpdate.log
This log contains the combined output of the user
mailbox update process for all servers. - CalendarScan.log
This log contains the combined output of the calendar
scan process for all servers. - ConflictUsers.txt
This log contains a list of users who have conflicting
time zones. For example, the users' mailbox properties indicate that they
belong to multiple time zones. - NonExistent.txt
This log contains a list of users who have no time zone
information.
Subdirectories
The Exchange tool creates the following subdirectories in the
installation directory:
- Resource
This is the working subdirectory for the update process
for the conference rooms and for the resource mailboxes. This directory
contains the following files:
- Msextmz.log
This is the output file of the Exchange tool for the
update process. - Errors.txt
This file contains the list of mailboxes. - Processed.txt
This file contains the list of mailboxes that were
successfully updated.
Note All working subdirectories contain these files.
The
Resource subdirectory also contains the following subdirectory:
- LogFiles
This subdirectory contains update logs for each mailbox
that was successfully updated. Each update log should contain a list of
meetings that were updated.
- Server_Name
There is one subdirectory for each server
on which the time zone extraction process or a calendar update was performed.
These subdirectories contain the following subdirectories:
- CalendarScan
This is the working subdirectory for the calendar scan
process. - Extract
This is the working subdirectory for the time zone
extraction process. - Update
This is the working subdirectory for the user mailbox
update process. It contains the following subdirectory:
- LogFiles
This subdirectory contains update logs for each mailbox
that was successfully updated. Each update log should contain a list of
meetings that were updated.
What to do after you run the Exchange tool
After you finish running the Exchange tool against all Exchange
servers in your environment, apply the appropriate Exchange Server DST updates.
The following list is organized by Exchange Server version and service pack
level. Install the updates for your version of Exchange Server in
order.
Exchange Server 2007940006 Description of Update Rollup 4 for Exchange Server 2007
Update Rollup 4 for Exchange Server 2007 includes
the following DST fixes:
937656 You experience problems in Outlook Web Access for Exchange 2007 after daylight saving time (DST) starts in New Zealand in 2007
932561 Appointments that are sent from one Exchange organization to another by using Exchange 2007 may be incorrect by one hour if one organization is in the Western Australia time zone
Exchange Server 2003 SP2926666 Update for daylight saving time changes in 2007 for Exchange 2003 Service Pack 2
931915 Update for daylight saving time changes in Newfoundland in 2007 for Exchange Server 2003 Service Pack 2
929895 Appointments that are sent between different Exchange Server organizations may be incorrect by one hour when one of the organizations is in the Western Australia time zone
937653 You experience one or more issues in Exchange Server 2003 after the daylight saving time period for New Zealand changes in 2007
Exchange Server 2003 SP1940123 You experience problems in Exchange 2003 Service Pack 1 after daylight saving time (DST) starts in New Zealand in 2007
Known issues
- Recurring meetings that are created in Outlook Web Access are not updated by the Exchange tool
If you install the Exchange Server updates on the
Exchange server before you update the mailboxes, recurring meetings that are
created in Outlook Web Access are not updated by the Exchange tool.
To resolve this problem, remove the Exchange Server updates, run the
Exchange tool, and then reinstall the Exchange Server updates on the Exchange
server. - Exchange 2007 must be restarted after you run the Exchange tool
To correctly display calendar items, you must restart
the Exchange services after you run the Exchange tool for Outlook Web Access in
Exchange 2007. - You cannot install the Exchange tool
The Exchange tool is not installed successfully if
either of the following registry keys exists:
- HKEY_CLASS_ROOT\Outlook.Application.9
- HKEY_CLASS_ROOT\Outlook.Application.10
In this scenario, you receive the following error message
when you try to install the Exchange tool:Exchange Server
Calendar Rebasing Tool cannot be installed with this version of Microsoft
Outlook.
To work around this issue, delete these registry keys,
install the Exchange tool, and then restore the registry
keys.
Important This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
- There is a limit on the number of mailboxes that can be processed per server
In User List mode and in Time Zone Extraction mode,
Msextmz.exe can process only 65,535 mailboxes on a server. If the server has
more than 65,535 mailboxes, some mailboxes are not processed. - Public Folder calendars are not updated
The Exchange tool does not update Public Folder
calendars. For information about how to update a Public Folder calendar, see
the documentation for the Outlook tool. - You can run the Outlook tool and the Exchange tool in the same environment
If you run the Exchange tool on a mailbox that has
already been updated by the Outlook tool, or vice versa, you experience no side
effects. However, if you run the Exchange tool, there is no need for users to
run the Outlook tool separately. - Non-meeting reminders appear later than expected
Non-meeting reminders for mailboxes that are updated by
the Exchange tool are not updated if Outlook has never connected to the mailbox
in Online mode. In this situation, reminders appear one hour later than
expected.
If Outlook has never connected in Online mode, you must
adjust the incorrect reminders for calendar appointments that the Outlook tool
finds. Additionally, the reminders search folder does not exist in the mailbox.
Therefore, the tool does not update e-mail items, contacts, or other reminders.
For example, the tool does not update the reminder on an e-mail item
to follow up at a time in the future. The tool also does not update the
reminder on a task item that has a reminder. - You receive an error message: �Unable to install because previous versions of 'Microsoft Exchange Calendar Update Tool' were detected. Please uninstall them and run this setup again�
If you previously installed Exchange Calendar Update
Tool version 1.0, you must uninstall this version before you install Exchange
Calendar Update Tool version 2.0.
Exchange Calendar Update Tool
version 1.0 was distributed as a self-extracting executable file that contained
two .msi packages (Msextmz.msi and Msextmzcfg.msi). You must uninstall both
packages before you install version 2.0 of the Exchange tool.
If you
still experience problems when you install version 2.0 of the Exchange tool,
try reinstalling and then uninstalling version 1.0 of the Exchange tool. Do
this by using the .msi packages instead of by using the Add or Remove
Programs feature in Control Panel. Then, restart your computer, and
then install version 2.0 of the Exchange tool.
If this procedure does
not work, extract the binaries directly from the .msi packages. - When you run the Outlook or Exchange update tools, appointments are off by one hour on mailboxes where the home time zone is New Zealand Standard Time
This behavior occurs when the following scenarios are
true:
- You run the Outlook or Exchange update tools on a
computer that is running Windows Vista.
- The home time zone of the mailboxes that are being
updated is New Zealand Standard Time.
To work around this issue, you must run the Outlook or
Exchange update tools against the mailboxes a second time on or after January
1, 2008.
This behavior occurs because Windows Vista handles time zone
information differently than other versions of Windows do. If you do not run the
Outlook or Exchange update tools again on or after January 1, 2008, all
appointments in the second DST event will be off by one hour. The second DST
event includes dates from March 16, 2008 through April 6, 2008.
If you do not
want to wait until January 1, 2008 to update appointments in the second DST
event, you can run the Outlook or Exchange update tools from a computer that is
running Windows XP or Windows Server 2003. - A date that is in the MM/DD/YYYY format is changed to the M/DD/YYYY format
You set the Operating System Patch Date option in the Exchange
Calendar Update Tool. When you do this, the Exchange Calendar Update Tool
does not function correctly. This issue occurs because the date format MM/DD/YYYY is changed to M/DD/YYYY.
Additionally, an error message that resembles the
following error message is logged in the error log: [28/02/2008 7:10:21
AM][776]:wmain:Failed to read configuration - error 0x80070057.
This issue occurs because of an incorrect option setting in the following section of the sample Mailboxes.server.ini file.ServerDN = /O=OrgName/OU=AdminGroup/cn=Configuration/cn=Servers/cn=ServerName
LogDirectory = C:\Program Files\MSExTmz\ServerName\Update\LogFiles\
ErrorFile = C:\Program Files\MSExTmz\ServerName\Update\errors.ServerName.txt
ProcessedFile = C:\Program Files\MSExTmz\ServerName\Update\processed.ServerName.txt
LogFile = C:\Program Files\MSExTmz\ServerName\Update\msextmz.ServerName.log
SystemPatchDate = 2/28/2008
DebugFile = C:\Program Files\MSExTmz\debug\ServerName.debug.bin
PerMailboxTimeLimit = 15
PostMailboxDelay = 0
RebaseOptions = 171
InputFile = C:\Program Files\MSExTmz\ServerName\Update\Mailboxes.ServerName.txt
Notice that the "SystemPatchDate" line contains the date "2/28/08." This date should be in the DD/MM/YYYY format.
To work around this issue, do not use the Operating System Patch
Date option.