About the Exchange tool
After you install the DST updates for Microsoft Windows, all old appointments that occur during the DST change periods
will be incorrectly displayed as occurring one hour later. This is true for
both recurring and single-instance appointments. These appointments must be
updated so that they will be displayed correctly in Outlook, in Outlook Web
Access, and in CDO-based applications.
Outlook provides a tool that
is named the Time Zone Data Update Tool for Microsoft Office Outlook . This tool enables users to
update their own calendars.
Note In Microsoft Office Outlook 2007, the Time Zone Data Update Tool is
built in. However, we recommend that you use the stand-alone version of the Time Zone Data Update Tool.
931667 How to address the daylight saving time changes in 2007 by using the Time Zone Data Update Tool for Microsoft Office Outlook
The Exchange Calendar Update Tool ("the Exchange tool")
enables you to avoid the challenges that are involved when you deploy the
Outlook tool widely to all users and enables you to make sure that each user
runs the tool correctly.
High-level description of the Exchange tool
The Exchange tool consists of two separate executable files. These
files are described in the following table.
File name | Description |
---|
Msextmz.exe | This executable program extracts time zone information
from mailboxes on a server that is running Exchange Server. This executable program also
updates mailbox calendars for a specified list of users by invoking the Outlook
tool against each specified user. |
Msextmzcfg.exe | This executable program is a configuration tool that
performs most of the steps that are involved in updating an Exchange Server server. |
Version 2 of the Exchange tool
Version 2 of the Exchange Calendar Update Tool was released on February 21, 2007. This article refers to version 2 of the Exchange tool. If you are running version 1 of the Exchange tool, uninstall it and install version 2. Version 2 of the Exchange tool includes the following improvements:
- Performance in version 2 is twice as fast as version 1 when you run the tool in Update mode.
- User interface is improved.
- Memory leak is fixed that required client computers to be frequently restarted.
- Improved algorithm is included for mapping extracted time zones to the operating system time zone.
Risks and limitations of running the Exchange tool
There are two issues to consider before you run the Exchange tool.
The following table lists these issues, their potential effects on the IT
infrastructure, and on users and their mitigation strategies.
Risk
| Effect | Mitigation |
---|
There are lots of meeting updates. | Server and network
performance is decreased. | Determine what the effect on the server and
network performance may be by updating a small batch of users first. If the
load is disruptive, run the tool during off-peak hours or during dedicated
maintenance hours. |
The tool takes too long to run. | MSXTMZ.exe is single
threaded. If you run this file in Update mode against several thousand users at
the same time, the Exchange tool may take many hours or possibly days to
finish. | To speed up the update process for all mailboxes, divide the
users into batches, and then update each batch of users by using a separate instance of MSXTMZ.exe on a separate computer. |
Options for updating mailboxes
The following table lists five options that can be used to update
user mailboxes to use the DST 2007 time zone rules.
Option | Pros | Cons |
---|
Distribute the Outlook tool to each user, and then instruct
users to update their own mailboxes. | This option avoids the risks and
limitations of running the Exchange tool. | It is difficult to guarantee
that all users will run the Outlook tool correctly and in a timely manner. Users who do
not have Outlook will be unable to run the Outlook tool. An additional
educational effort is needed to lessen confusion for users. |
Run the Exchange tool against all affected users and
servers. | This option provides a streamlined experience for
users. | There are issues associated with running the Exchange tool, as
described in the previous table. |
Run the Exchange tool and update only recurring appointments.
Let users update single-instance appointments in their own mailboxes by using
the Outlook tool. | There is less risk involved of single-instance
appointments being incorrectly updated. | The cons of running the Outlook
tool are combined with the cons of running the Exchange tool. |
Run neither the Exchange tool nor the Outlook tool. Ask users
to examine their calendars and re-book appointments as needed. | This
option avoids the issues of running the Exchange tool. | Unless all users
re-book all affected appointments, some calendar items will be one hour off
during the extended DST period. An additional educational effort is needed to
lessen confusion for users. |
Distribute the Outlook tool to each user, and then instruct
users to update their own mailboxes. Then, use the Time Zone Extraction Mode of
the Exchange tool to determine whether users are running the Outlook tool. If
the users are not running the Outlook tool, the administrator can run the
Exchange tool. | This option reduces the risk of users not running the
tool in a timely manner, and avoids the issues of running the Exchange
tool. | This is not an option if users are running Outlook 2007. |
How to install the Exchange tool
The Exchange Calendar Update Tool is available in the form of the
self-extracting executable file Msextmz.exe.
After installation, the files in the
installation directory should include the following files:
- Msextmz.exe
- Msextmzcfg.exe
- Msextmz.ini
This file is the master .ini file
that documents all parameters that are used by Msextmz.exe. - Msextmzcfg.xml
This file is the time zone mapping
file that maps Outlook, CDO, and Outlook Web Access time zones to operating
system time zones.
For more information about the latest version of the Exchange Calendar Update tool, click the following article number to view the article in the Microsoft Knowledge Base:
941018
How to address daylight saving time by using the Exchange Calendar Update Tool
Languages that are supported by the Exchange tool
The Exchange tool is available only in English. The tool will run
only on an English (US) computer.
Versions of Exchange Server that are compatible with the Exchange tool
The Exchange tool can update mailboxes on the following versions
of Exchange Server:
- Microsoft Exchange Server 2007 Enterprise Edition
- Microsoft Exchange Server 2007
-
Microsoft Exchange Server 2007 Standard Edition
- Microsoft Exchange Server 2003
-
Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange 2000 Server
-
Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server Enterprise Edition
- Microsoft Exchange 2000 Server Standard Edition
Operating systems that are supported by the Exchange tool
The Exchange tool will run on the following operating systems:
- Microsoft Windows Server 2003
- Microsoft Windows XP
- Microsoft Windows 2000
Windows Vista is not supported.
What to do before you run the Exchange tool
Install updates
Before you run the Exchange tool, make sure that client and server
computers are updated correctly with the following updates:
- Install the Windows daylight saving time update on client and server computers.
For more information about how to update a computer that is running Windows operating system software, click the following article number to view the article in the Microsoft Knowledge Base:
942763
December 2007 cumulative time zone update for Microsoft Windows operating systems
- For Exchange 2003 SP2, install the following update that is relevant to your organization:
911829 You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access
924334 The Compose Message form stops responding after you install Internet Explorer 7.0 and the S/MIME control on an Outlook Web Access client in Exchange Server 2003
Note This step can be completed at the same time as step 1.
Verify the system requirements
The Exchange tool must be run on a computer that has Microsoft
Office Outlook 2003 or Microsoft Office Outlook 2007 installed, and that has
the Outlook Time Zone Data Tool installed. Additionally, Microsoft .NET
Framework Version 2.0 must be installed on the client computer.
Outlook and the Zone Data Update Tool for Microsoft Office Outlook are not part of the Exchange tool
download package. They have to be installed separately.
Note Do not confuse the Outlook tool installer package that is named
Tzmove.exe with the actual Outlook tool executable file that is also named
Tzmove.exe.
To run the Exchange tool successfully, the computer must
not have the PickLogonProfile registry value set. Alternatively, this registry
value must be set to 0. To determine whether this registry value exists, follow
these steps.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
- Click Start, click Run,
type regedit, and then click
OK.
- Expand the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Exchange\client\options\
- Click options, and then determine whether
the PickLogonProfile value exists. If the
PickLogonProfile value exists and is set to 1, set the value
to 0. To do this, follow these steps:
- Right-click PickLogonProfile, and then
click Modify.
- In the Value data box, type
0, and then click OK.
The Exchange tool cannot be run on a computer that is running
Exchange Server or the Exchange System Management tools. If you try to install the Exchange tool on a computer that is running Exchange Server or the Exchange System Management tools, you receive the following error message:
Microsoft Exchange Calendar Update Tool cannot be
installed with Microsoft Exchange.
How to manually configure and run Msextmz.exe
Configure the Msextmz.ini file
The Msextmz.ini file must be configured correctly for Msextmz.exe to run correctly. We recommend that you read the comments in the Msextmz.ini
file carefully before you modify the Msextmz.ini file.
Specify the Msextmz.exe execution mode
Msextmz.exe runs in two modes. To specify the mode of
execution, specific parameters have to be set in the Msextmz.ini file. The
following list describes the three modes and describes how to configure the
modes in the Msextmz.ini file.
- Time Zone Extraction
In this mode, Msextmz.exe extracts time zone information
from each mailbox by reading a set of MAPI properties.
Msextmz.exe
can examine recurring appointments that are organized by the user in the user�s
calendar and then try to determine a time zone for the user. However, this
option is resource-intensive. By default, therefore, this option is not
enabled. To enable this option, set the ReadCalendarTimezones parameter in the Msextmz.ini file.
Msextmz.exe records
the time zone information for each user in an output file that contains a list
of mailbox legacy DNs. Each mailbox legacy DN has the following types of time
zone values:
- Outlook Web Access Time Zone
- CDO Time Zone
- Outlook Time Zone
- Recurring Meeting Time Zone
The format of the file uses the following format: User_DN<\TAB >CDO_Time_Zone<\TAB>Outlook Web Access_Time_Zone<\TAB>Outlook_Time_Zone<\TAB >Recurring_Meeting_Time_Zone<\CRLF>
If Msextmz.exe cannot extract time zone information for any of
the four types of time zones, the mailbox legacy DN will be logged in the error
file.
To map the user to only one time zone, you must import the
output file to Microsoft Excel. In Excel, filter the list of users according to
one of the time zones. The time zone that you use depends on your environment.
For example, if most users use BlackBerry devices, Exchange 5.5
Outlook Web Access, or other CDO-based solutions, filter the list by CDO Time
Zone. If most users use Exchange Outlook Web Access, filter the list by Outlook
Web Access Time Zone. If most users do not fit into one of these scenarios,
filter the list by Recurring Meeting Time Zone.
To run the tool in
Time Zone Extraction mode, configure the .ini file as follows:
- Leave the CommandLine parameter uncommented.
- Set the OutputFile parameter.
- Set the ErrorFile parameter.
- Set the ServerDN parameter.
- Set the Profile parameter.
- Set the LogFile parameter.
- Set the ExportTimezones parameter to 1.
- Comment out the rest of the parameters in the .ini
file.
- Update
In this mode, Msextmz.exe will update all mailboxes that
are specified in an input file. The input file should be in the following
format: User_DN<\TAB>Server_Friendly_Name<\TAB>OS_Time Zone_Registry_Key<\CRLF>
Only one instance of Msextmz.exe can run on one client. However,
Msextmz.exe can be run on multiple clients at the same time.
To run
Msextmz.exe in this mode, you must configure the Msextmz.ini file as follows:
- Make sure that the CommandLine parameter is uncommented and points to the correct location of Tzmove.exe.
- Set the InputFile parameter.
- Comment out the OutputFile parameter.
- Set the ErrorFile parameter.
- Set the ServerDN parameter.
- Set the LogFile parameter.
- Set the LogDirectory parameter.
- Comment out the ExportTimezones parameter.
- Uncomment remaining parameters.
In Update mode, Msextmz.exe can accept an input file that contains users on different Exchange
servers. The .ini setting requires that you provide the DN of an Exchange
server. In this case, you only have to specify a server DN of an Exchange
server in the Exchange organization.
To update recurring appointments only, configure
the CommandLine parameter with the following value: tzmove.exe /q /onlyrecurring
To update both recurring and single-instance appointments, use
the default CommandLine value.
Configure permissions for Msextmz.exe
The permissions that are required to run Msextmz.exe depend on
the execution mode that is used. The following table lists the permissions that
are needed for each execution mode.
Execution mode | Permissions |
---|
Time Zone Extraction | Exchange View-Only Administrator
Local administrator of the
computer that is running Msextmz.exe |
Update | Domain user who has Full Mailbox Access and
Send As rights to all mailboxes Local administrator of the computer that is running
Msextmz.exe |
"Grant Mailbox Permission" script
You can use the sample GrantMailboxPermission.vbs script to grant
a domain user Full Mailbox Access and Send As rights to all mailboxes.
This script can be run only by an Exchange administrator on a
computer that is running Exchange 2000 Server or Exchange Server 2003. This
script cannot be run on a computer that is running Exchange Server 2007.
However, you can use the Exchange Management Shell to grant the necessary
permissions.
The code for the VBS script is provided in the
"References" section. The following table describes the two modes in which this script runs.
Mode | Command line | Description |
---|
Add | CScript GrantMailboxPermission.vbs �add
Domain_Name\User_Name File_Name | Grants
Domain_Name\User_Name
Full Mailbox Access and Send As rights to user mailboxes that are listed in the
input file. The input file must be a text file that contains legacy DNs of the
user mailboxes that are delimited by CRLF.
The script generates a
GrantMailboxPermission.log file. This file is a record of the mailboxes that
were processed. The first line of the log file is the
Domain_Name\User_Name
user who is granted access. Do not delete this file. This file is used in the
Remove mode.
If an explicit "deny" access has been assigned to the
user, the script logs the information in a file that is named
"GrantMailboxPermission.err." The script will not grant or change the
permission.
If the user is part of a security group that has been
assigned "deny" access, the script grants Full Mailbox Access and Send As
permissions. However, the user will be unable to log on to the mailbox. All
errors will be logged in the GrantMailboxPermission.err file. |
Remove | CScript GrantMailboxPermission.vbs
�remove | Removes Full Mailbox Access and Send As rights to mailboxes
that are listed in the GrantMailboxPermission.log file from
Domain_Name\User_Name. The
Domain_Name\User_Name is
specified in the GrantMailboxPermission.log file. |
Note When you run this script on the computer that is running Exchange
Server, the script returns a period (.) when the script successfully processes
a user. The script returns an exclamation point (!) if it does not successfully
process a user.
Note The output file of the Time Zone Extraction mode cannot be used
as an input file for this script. To create the input file for this script, you
can paste the contents of the Time Zone Extraction output file into Notepad,
save the contents as a new document, and then use the new document as the input
file.
How logging works in Update mode
Logs from the Outlook Time Zone Data Update tool
When the Outlook tool is run, the tool creates a log file in the
temp directory. This file is named "Outlook Time Zone Update.log." Msextmz.exe
extracts the information from "Outlook Time Zone Update.log," and then creates
per-user log files in the directory that is specified in the LogDirectory of the .ini file.
These files are named by using the following format:
MSExTmz-User�s CN from the User DN-Random number.LOG
For example, the Outlook tool logs the following information:
MSExTmz-USER3-0x0131273E.LOG
The Outlook tool does this when it processes a user who has the
following DN:
/O=FIRST ORGANIZATION/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=USER3
Error file
If Msextmz.exe is unable to run the Outlook tool against any
mailbox, the DN of the user will be logged in the error file. Msextmz.exe will
not log anything to the error file if the Outlook tool ran successfully.
Log file
If the
Log file option is configured in the
Msextmz.ini file, the information output from Msextmz.exe to the Command Prompt
window is also available in the specified file.
How to run Msextmzcfg.exe
Msextmzcfg.exe automates the process of extracting time zones, of
resolving time zones for each user, and of generating the user lists and .ini
files that are required to run Msextmzcfg.exe in Update mode. We recommend that you use Msextmzcfg.exe to perform these steps instead of performing them manually. This section
describes how to run Msextmzcfg.exe.
Permissions
that are required
The account that is used to run Msextmzcfg.exe must have the
following permissions on the client:
- Exchange View-Only Admin
- Local administrator
Example of the process to update an Exchange server by using Msextmzcfg.exe
- On the client computer, create an Outlook profile that logs on to a mailbox that resides on the Exchange server that you are trying to update. Make sure that the profile is in Online mode, and then configure this profile to be the default profile.
Note The Exchange server must support Online mode. - Run Msextmzcfg.exe to start the Exchange tool.
- On page one of the Exchange Calendar Update Tool wizard,
complete one of the following procedures:
To extract the time zone of
all the mailboxes on an Exchange server, follow these steps: - In the Server Name box, type
the friendly name or the Fully Qualified Domain Name (FQDN) of the Exchange server. If the friendly name contains a ".", use the NetBIOS name instead. Msextmzcfg.exe will fail if the server is in another Active Directory forest.
- In the Output File From Extraction
box, type the name of the file that will contain all the mailbox time zone
information.
- If you want to extract the time zones for recurring
meetings, click to select the Extract Recurring Meeting Time
Zones check box.
Important If you use this setting, the run time of the extraction mode will
be significantly increased. By default, the Extract Recurring Meeting
Time Zones check box is cleared. - Click the Outlook Profile Name list, and then click the profile you created in step 1.
- Click Next.
To skip time zone extraction, follow these steps:
- Click to select the Skip time zone
extraction check box. By default, the Skip time zone
extraction check box is cleared.
- In the Output File From Extraction
box, type the name of an output file from a previous time zone extraction
run.
- In the Server Name box, type
the friendly name or the FQDN of the Exchange server that was used to generate
the output file that you specified in step 3b.
- Click Next.
- After the time zone extraction finishes, Msextmzcfg.exe
parses the output file and tries to map the time zones from the user mailboxes
to actual operating system time zones.
If any time zones cannot be
matched, you must manually map the time zone on the Map Time
Zone page. To do this, click the Windows time zone that matches the
User time zone in the Windows Time Zone list, and then click
Next. - When the mapping process is complete, Msextmzcfg.exe
categorizes users into the following groups:
- Users who have only one time zone (for example, users
who have the CDO, Outlook Web Access, Outlook, or Recurring Meeting time zone)
or users who have multiple time zones that map to the same operating system
time zone
- Users who have multiple time zones that map to
different operating system time zones
- Users who do not have any time zone
information
Msextmzcfg.exe lets you save the list of �conflicted� and
�nonexistent� users in separate text files. To do this, follow these steps:
- In the Users with conflicting time zone
information area, type ConflictUsers.txt in
the Output File box.
- In the Users with no time zone
information area, type NonExistent.txt in the
Output File box.
- On the Calendar update configuration page,
provide the information that is required to generate the user list input files,
the .ini files, and the batch files with which to update the mailboxes. To do
this, follow these steps:
- In the Select time zones that need to be
updated list, click to select the check box for the time zones that
you want to update.
- In the Number of Batch Files box, type
the number of batches of users that you want to generate.
This
information is useful if you want to speed up the update run time. You can do
this by breaking a large list of users into smaller batches and then running
multiple instances of Msextmz.exe in Update mode. Do this on separate
computers, and have each instance of Msextmz.exe process a separate batch of
users.
Note You cannot run multiple instances of Msextmz.exe on the same
client computer. - In the Tzmove.exe path box, type the
path of the Outlook tool and its parameters. If you want to update only
recurring meetings, click to select the Recurring meetings
only check box.
- In the Post Mailbox Delay
(seconds) box, type the number of seconds by which you want to delay
profile creation in between updating mailboxes. We recommend that you use the default value of 0
seconds.
- In the Per Mailbox Timeout (minutes)
box, type the number of minutes for which you want the Outlook tool to wait
before it will time out. We recommend that you use the default value of 15
minutes.
- Click Finish. Msextmzcfg.exe generates a
subdirectory under the current execution directory. The name of the
subdirectory is the friendly name of the Exchange server. The subdirectory
contains the following files:
- MSExTmz_x.ini
This
file is the .ini file that is used by Msextmz.exe to run in Update mode.
x is a placeholder for the batch number. - Mailboxes_x.txt
This file is the user list input file that is used by Msextmzcfg.exe
to run in Update mode. x is a placeholder for the
batch number. - MSExTmz_x.bat
This file is the batch file that runs the Msextmzcfg.exe in Update
mode against the users who are specified in the
Mailboxes_x.txt file. - NonExistent.txt
This file contains the list
of users who do not have time zone information in their mailbox. - ConflictUsers.txt
This file contains the list
of users who have time zone conflicts.
- Locate the subdirectory that is named after the server, open the Mailboxes_x.txt file in Notepad, remove any resource or system mailbox entries, and then save the Mailboxes_x.txt file.
- Follow these steps:
- Start Outlook, and then verify that Outlook correctly
logs on to the server by using the default profile and without prompting you to
select a profile.
- Verify that no prompts appear during Outlook startup.
Msextmz.exe cannot run if there are prompts.
- Verify that the following file does not exist:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\Extend.dat
If this file exists, rename it.
Update the mailboxes by going to the subdirectory that is
named after the server, and by running the batch files one by one. To run the
batch files successfully, you must use an account that has Full Mailbox Access
and Send As rights for the mailboxes that you want to update.
What to do after you run the Exchange tool
Install updates
After you finish updating all Exchange servers in your environment, install the following update on the Exchange servers:
926666 Update for daylight saving time changes in 2007 for Exchange 2003 Service Pack 2
Known issues
- Recurring meetings that are created in Outlook Web Access are not updated by the Exchange Tool
If you install the update that is mentioned in Knowledge Base article 926666 on the Exchange server before you update the mailboxes, recurring meetings that are created in Outlook Web Access are not updated by the Exchange tool. To resolve this problem, remove update 926666, run the Exchange tool, and then reinstall update 926666 on the Exchange server. - Exchange 2007 must be restarted after you run the Exchange tool
For Exchange 2007 Outlook Web Access to correctly display calendar items after you run the Exchange tool, the Exchange services must be restarted.
- You cannot install the Exchange tool
The Exchange tool will not be installed successfully if
either of the following registry keys exists:
In this case, you receive the following error message when
you try to install the Exchange tool: Exchange Server
Calendar Rebasing Tool cannot be installed with this version of Microsoft
Outlook.
To work around this issue, delete these registry keys,
install the Exchange tool, and then restore the registry keys. - A time zone may be ambiguous
Recurring calendar items that are created by using DST
2006 rules in the Pacific (PST) time zone in Outlook 2003 or in an earlier
version of Outlook are not updated by the Outlook tool. This problem affects
Msextmz.exe because Msextmz.exe runs the Outlook tool.
To work around
this issue, change the registry to remove the Mexican time zones on the
computer that is running Msextmz.exe. Run Msextmzcfg.exe in Update mode, and
then restore the Mexican time zones in the registry. To do this, follow these
steps.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
- Back up the registry.
- Click Start, click
Run, type regedit, and then click
OK.
- Expand the following subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Time Zones
- Right-click Mexico Standard Time, and
then click Delete.
- In the Confirm Key Delete dialog box,
click Yes.
- Right-click Mexico Standard Time 2,
and then click Delete.
- In the Confirm Key Delete dialog box,
click Yes.
- Run Msextmzcfg.exe in Update mode.
- Restore the registry from the backup that you created
in step 1.
For more information about how to back up and to
restore the registry, click the following article number to view the article in
the Microsoft Knowledge Base: 256986
Description of the Microsoft Windows registry
- There is a limit on the number of mailboxes that can be processed per server
In User List mode and in Time Zone Extraction mode,
Msextmz.exe can process only 65,535 mailboxes on a server. If the server has
more than 65,535 mailboxes, some mailboxes will not be processed. - There may be conflicts with conference room assignments
When you use the Outlook tool, meetings are shifted to
the correct time. However, this may cause conflicts with conference room
assignments.
If you are running Exchange Server 2007, we recommend
that you set the conflict limit for the Resource Booking Attendant in Exchange
2007 to 3. After all mailboxes are updated, the conflicts will automatically be
resolved.
If you are using direct booking or the Auto Accept Agent, follow these steps to update the resource mailboxes:
For direct booking
Note The following steps require that you download the latest hotfix for the Time Zone Data Update tool for Microsoft Office Outlook (Tzmove.exe). - Run Tzmove.exe (the Outlook tool) with the /FORCEREBASESUPPRESSALLUPDATES command line parameter against resource mailboxes.
- Run Tzmove.exe in normal mode against all other mailboxes.
After the updating is finished, if you use Outlook to log on to the resource mailboxes andto read the updates that are sent in step 2, those meeting updates appear as "tentative" on the resource mailbox calendar. If no one logs on to the resource mailbox, the original meeting requests that were updated in step 1 will appear as "accepted" on the resource mailbox calendar.
For more information about FORCEREBASESUPPRESSALLUPDATES, click the following article number to view the article in the Microsoft Knowledge Base:
933146
Description of the hotfix package for the Time Zone Data Update tool for Microsoft Office Outlook
For the Auto Accept Agent- Make sure that the Auto Accept Agent is running on the server.
- Install the daylight saving time update on the client computer.
- Run Tzmove.exe (the Outlook tool) with the /FORCEREBASESUPPRESSALLUPDATES command line parameter against resource mailboxes that have the Auto Accept Agent enabled.
- Verify again that the Auto Accept Agent is running. This is important to make sure that users will receive the acceptance mail for the updated meetings that they organized.
- Run Tzmove.exe in normal mode against all the other mailboxes.
- Public Folder calendars
The Exchange tool does not update Public Folder
calendars. For information about how to update a Public Folder calendar, see the Outlook tool documentation. - You must use "Run As" in the command line
If you intend to run Msextmz.exe by using �Run As� in
the command line, make sure that you also use �Run As� to configure Registry
Editor to set the PickLogonProfile value in the registry. - Msextmz.exe may stop responding
Issues with the global catalog servers may cause
Msextmz.exe to stop responding. If this happens, follow these steps:
- Stop Msextmz.exe.
- If the Logfile parameter was set in Msextmz.ini, find
out which mailbox was being processed. The Processing Mailbox
entry in the log file provides the user DN for the mailbox that was being
processed when Msextmz.exe stopped responding.
If the Logfile
parameter was not set in Msextmz.ini, the Processing Mailbox information can be
found in the Command Prompt window.
All user mailboxes that come after
the mailbox that was being processed when Msextmz.exe stopped responding are
not processed. This applies to the mailboxes in the
ServerName_TimeZone_Input_File.txt that was used as the input file for this
run. - Create a new input file that contains the user DNs of
the mailboxes that were not processed.
- Before you run Msextmz.exe again with this new input
file, make sure that you process the users in the error file that was generated
by the previous run.
- You can run the Outlook tool and the Exchange tool in the same environment
You can run the Outlook tool and the Exchange tool in
the same environment. If you run the Exchange tool on a mailbox that has
already been updated by the Outlook tool, or vice versa, you will experience no
side effects. However, if the administrator runs the Exchange tool, there is no
need for users to separately run the Outlook tool. - Reminders appear later than expected
Non-meeting
reminders for mailboxes that are updated by the Exchange tool will not be
updated if Outlook has never connected to the mailbox in Online mode.
In this situation, reminders will appear one hour later than expected.
If Outlook has
never connected in Online mode, you must
adjust the incorrect reminders for calendar appointments that the
Outlook Time Zone Update tool finds. If Outlook has never connected in Online
mode, the reminders search folder does not exist in the mailbox. Therefore
the tool will not update e-mail items, contacts, or other reminders. For
example, the tool will not update a reminder on an e-mail item to follow up at
a time in the future or a reminder on a task item that has a reminder. - Run time may be long
Msextmz.exe is single-threaded. Therefore, it could take
many hours to run the tool against many mailboxes.
For reference, Microsoft IT was able to update approximately 53,000 mailboxes in 16 hours by using nine clients. This equates to an update rate of 6.13 mailboxes per minute per client.
The number of invitees in a meeting request
should not affect the run time of the Update mode. This is because from the
client perspective, sending a meeting update to one recipient takes the same
time as sending a meeting update to one hundred recipients.
The
number of invitees does affect the number of copies of the meeting update.
However, that is an issue of mail flow, not of run time. - The event log may run out of space after updating many mailboxes
Tzmove.exe generates an informational event that includes source TZMOVE EventID 32 for each successful update. Lots of events can cause the Application log to exceed the allocated space on the disk. In Update mode, Msextmz.exe relies on these events to determine the successful execution of Tzmove.exe. If Msextmz.exe cannot find the corresponding Tzmove.exe event that is associated with the mailbox that Msextmz.exe is trying to update, Msextmz.exe assumes that the update was unsuccessful. Therefore Msextmz.exe logs the mailbox DN in the error.txt file. To avoid this issue, we recommend that you set the event log size to maximum and that you allow overwriting. - �Unable to install because previous versions of �Microsoft Exchange Calendar Update Tool� were detected. Please uninstall them and run this setup again.�
If you previously installed the Exchange Calendar Update Tool version 1.0, you must uninstall version 1.0 before you install version 2.0. Version 1.0 was distributed as a self-extracting executable program that contained two MSI packages: Msextmz.msi and Msextmzcfg.msi. You must uninstall both packages before you install version 2.0. If you still experience problems installing version 2.0, try re-installing and uninstalling version 1.0 by using the *.msi packages instead of using the Add or Remove Programs tool. Then, restart your computer, and install version 2.0. If all else fails, directly extract the binaries from the *.msi packages.
Error messages and resolutions