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Public folder read/unread status is lost after a public folder on a second Exchange Server 2007 server is added as a replica folder

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Symptoms

Consider the following scenario:
  • You have two servers that are running Microsoft Exchange Server 2007 in the same Exchange organization.�
  • A Microsoft Outlook 2010 user accesses their mailbox on Exchange server�ServerA.
  • The ServerA mailbox user�s mailbox store has the default public folder store configured on the same server, ServerA.
  • You create a public folder on a second Exchange server, ServerB.
  • The user who has the mailbox on�ServerA reads some posted items in the public folder. (The public folder currently exists only on�ServerB.)�
  • The read/unread status of posted items is retained as expected for that user.
In this scenrio, after you add a replica of the public folder to the public folder store of�ServerA, all the items for the user are set incorrectly as unread.

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Cause

This issue occurs because Outlook 2010 uses the read/unread status only from the public folder replica that is now available in the user�s default public folder store.

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Status

�Microsoft is researching this problem and will post more information in this article when that information becomes available.�

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Keywords: KB983115, kbemail, kbtshoot, kbsurveynew, kbprb

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Article Info
Article ID : 983115
Revision : 4
Created on : 8/26/2011
Published on : 8/26/2011
Exists online : False
Views : 250