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The Imap4.exe process crashes intermittently on an Exchange Server 2007 server

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Symptoms

The Imap4.exe�process crashes intermittently on a Microsoft Exchange Server 2007 server. Additionally, the following event is generated in the Application log::


Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Description:

Faulting application microsoft.exchange.imap4.exe, version <version>, stamp <stamp>, faulting module kernel32.dll, version <version>, stamp <stamp>, debug? 0, fault address <address>.

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Cause

This issue occurs when IMAP4 clients perform a search on a mailbox that contains thousands of messages that use nonconsecutive�the PR_INTERNET_ARTICLE_NUMBER�property. In this scenario, the search operation generates a large query. Therefore, the stack overflows and causes the�Imap4.exe process to crash.

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Resolution

To resolve this problem, install the following update rollup:
2407025� Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the PR_INTERNET_ARTICLE_NUMBER property, visit the following Microsoft website:
General information about the PR_INTERNET_ARTICLE_NUMBER property

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Keywords: KB982476, kbexpertiseinter, kbhotfixrollup, kbqfe, kbsurveynew, kbfix

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Article Info
Article ID : 982476
Revision : 2
Created on : 12/14/2010
Published on : 12/14/2010
Exists online : False
Views : 595