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  2. The store.exe process crashes occasionally on an active node when you move the Exchange Virtual Server from an active node to a passive node in an Exchange Server 2007 cluster environment

The store.exe process crashes occasionally on an active node when you move the Exchange Virtual Server from an active node to a passive node in an Exchange Server 2007 cluster environment

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Symptoms

In a Microsoft Exchange Server 2007 cluster environment, when you move the Exchange Virtual Server from an active node to a passive node, the store.exe process crashes occasionally on the active node. Additionally, the following error message is generated in the Application log:

Event ID: 4999

Category: General

Source: MSExchange Common

Type: Error

Description:

Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12N, c-rtl-AMD64, <version>, store.exe, EXOLEDB.DLL, <xxxx> , c0000005, <xxxx>, <version>

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Resolution

To resolve this problem, install the following update rollup:
2279665� Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB982055, kbhotfixrollup, kbexpertiseinter, kbqfe, kbsurveynew, kbfix

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Article Info
Article ID : 982055
Revision : 2
Created on : 9/9/2010
Published on : 9/9/2010
Exists online : False
Views : 498