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A multibyte character is converted into a �0xFFFD� character or into unrecognized characters when you use Exchange Web Services in an Exchange Server 2007 environment


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Symptoms

You retrieve the body of a message by using Exchange Web Services in a Microsoft Exchange Server 2007 environment. In this situation, a multibyte character that is contained in the body of the message may be converted into a 0xFFFD character or into unrecognized characters. This is done in the response that is returned from a GetItem call that is requesting the HTML body.

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Cause

This problem occurs because of a conversion process when the message is retrieved by using Exchange Web Services. The characters are stored in buffers during the conversion process. Sometimes, a multibyte character is split into different buffers. Therefore, some parts to be unrecognized. Therefore, this problem occurs.

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Resolution

To resolve this problem, install the following update rollup:
2279665 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about Exchange Web Services, visit the following Microsoft website:

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Keywords: KB980404, kbhotfixrollup, kbexpertiseinter, kbsurveynew, kbqfe, kbfix

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Article Info
Article ID : 980404
Revision : 2
Created on : 9/9/2010
Published on : 9/9/2010
Exists online : False
Views : 418