Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You receive an error message and Event ID: 1008 is logged when you move an Exchange Server 2007 mailbox

You receive an error message and Event ID: 1008 is logged when you move an Exchange Server 2007 mailbox

View products that this article applies to.

Symptoms

You try to move a Microsoft Exchange Server 2007 mailbox which includes a managed folder. In this situation, you receive the following error message:

Error was found for <user name> (<address>) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error:

MAPI or an unspecified service provider.

ID no: 00000000-0000-00000000, error code: -1056749164

Additionally, you find the following event in the Application logs:

Event Source: Exchange Migration

Event Category: Move Mailbox

Event ID: 1008

Description:

The move-mailbox task for mailbox '<name>' failed.

Error: Failed to copy messages to the destination mailbox store with error:

MAPI or an unspecified service provider.

ID no: 00000000-0000-00000000


↑ Back to the top

Cause

This problem occurs because Exchange Server 2007 checks the properties of the related managed folder during the mailbox move operation. If a certain property is missing, the operation fails with the error messages that are mentioned in the "Symptoms" section.

↑ Back to the top

Resolution

To resolve this problem, install the following update rollup:
2279665� Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More information

For more information about managed folder, visit the following Microsoft website:
General information about managed folder

↑ Back to the top

Keywords: KB978468, kbexpertiseinter, kbqfe, kbsurveynew, kbhotfixrollup, kbfix

↑ Back to the top

Article Info
Article ID : 978468
Revision : 4
Created on : 9/10/2010
Published on : 9/10/2010
Exists online : False
Views : 464