Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Error message occurs when you move a mailbox from an Exchange Server 2003 server to an Exchange Server 2007 or Exchange Server 2010 server


View products that this article applies to.

Symptoms

You move a mailbox from an Exchange Server 2003 server to an Exchange Server 2007 or Exchange Server 2010 server. When you do this, the operation fails. The move operation fails when the SimpleDisplayName attribute of the Exchange Server 2003 mailbox contains Nonprintable characters. Additionally, you receive the following error message:
<SimpleDisplayName of the user> is not a valid value for SimpleDisplayName. The value may only contain 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', 'i', 'j', 'k', 'l', 'm', 'n', 'o', 'p', 'q', 'r', 's', 't', 'u', 'v', 'w', 'x', 'y','z', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z', '0', '1', '2', '3', '4','5', '6', '7', '8', '9', '"', ''', '(', ')', '+', ',', '-', '.', '/', ':', '?', ' '. It was running the command 'move-mailbox -TargetDatabase ' <Mailbox Database name> ''.�

↑ Back to the top


Cause

This issue occurs because Exchange Server 2007 and Exchange Server 2010 only supports ASCII characters for the SimpleDisplayName attribute.

↑ Back to the top


Resolution

To resolve this issue, change the display name before you move the mailbox to an Exchange Server 2007 or Exchange Server 2010 server.

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


Keywords: KB977964, kbtshoot, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 977964
Revision : 2
Created on : 7/23/2013
Published on : 7/23/2013
Exists online : False
Views : 269