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Later updates do not match a calendar item that an Exchange Server 2007 user updates by using Exchange ActiveSync on a mobile device


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Symptoms

A Microsoft Exchange Server 2007 user updates a meeting request by using Exchange ActiveSync on a mobile device. However, later updates do not match the calendar item that the user updates by using Exchange ActiveSync. Therefore, the original meeting request is not removed from the recipients� calendars. Additionally, later updates create new meeting requests in the recipients� calendars. For example, consider the following scenario:
  • User A creates a single-instance meeting request in Microsoft Office Outlook. The time of the meeting request is from 8:00 A.M. to 9:00 A.M.
  • User A sends the meeting request to User B.
  • User B accepts the meeting request.
  • User A updates this meeting request by using Exchange ActiveSync on a mobile device. The new meeting request is from 9:00 to 10:00.
  • User A sends the update to User B.
  • User B accepts the update.
  • User A updates this meeting request in Outlook. The time of the updated meeting request is from 10:00 A.M. to 11:00 A.M.
  • User A sends the update to User B
  • User B accepts the update.
In this scenario, two meeting requests are created in User B's calendar. One request is from 9:00 A.M. to 10:00 A.M. The other request is from 10:00 A.M. to 11:00 A.M.

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Cause

When you send an updated meeting request by using Exchange ActiveSync on a mobile device, the request does not include the PR_OWNER_APPT_ID property. Then, Exchange Server 2007 sets a value for the PR_OWNER_APPT_ID property that does not exist. This value does not match the original calendar item. Therefore, you experience the problem problem that is described in the "Symptoms" section.

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Resolution

To fix this problem, install the following update rollup:
979784 Description of Update Rollup 3 for Exchange Server 2007 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the PR_OWNER_APPT_ID property, visit the following Microsoft Web site:

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Keywords: KB976460, kbfix, kbhotfixrollup, kbqfe, kbexpertiseinter, kbsurveynew

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Article Info
Article ID : 976460
Revision : 2
Created on : 3/18/2010
Published on : 3/18/2010
Exists online : False
Views : 355