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Microsoft XPS Document Writer crashes when you run Print Driver Stress Test in Windows Vista SP2 or in Windows Server 2008 SP2


View products that this article applies to.

Symptoms

A Print Driver Stress Test is included in the Windows Logo Kit (WLK) for XPSDrv Printer drivers. You run this Print Driver Stress Test on a computer that is running Windows Vista SP2 or Windows Server 2008 SP2. During this test, Microsoft XPS Document Writer (MXDW) copies a rectangle with a height of one pixel (px) from the JPEG image on this computer. However, MXDW crashes.

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Cause

This issue occurs because compressed image data is not supported on the MXDWDRV.dll module. When MXDW compresses the cached image, a crash occurs.

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Resolution

To resolve this issue, install this hotfix on the computer that running the Print Driver Stress Test.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2). For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791� How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849� How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista

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File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200923:29Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200923:29Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200923:29Not Applicable
Mxdwdrv.dll0.3.6002.22242779,77608-Oct-200915:41x86
P6disp.gpdNot Applicable25,48903-Apr-200923:00Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200923:00Not Applicable
Pcl4res.dll0.3.5479.0288,76808-Oct-200915:41x86
Pcl5eres.dll0.3.5479.01,058,81608-Oct-200915:41x86
Pcl5ures.dll0.3.5479.01,057,28008-Oct-200915:41x86
Pclxl.dll0.3.5479.0207,87208-Oct-200915:21x86
Pclxl.gpdNot Applicable10,37503-Apr-200923:00Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200923:00Not Applicable
Pjlmon.dll6.0.6002.2224217,40808-Oct-200915:42x86
Ps5ui.dll0.3.6002.22242731,64808-Oct-200915:41x86
Pscript.hlpNot Applicable26,03803-Apr-200921:49Not Applicable
Pscript.ntfNot Applicable1,060,54803-Apr-200923:30Not Applicable
Pscript5.dll0.3.6002.22242543,74408-Oct-200915:41x86
Pscrptfe.ntfNot Applicable1,288,25203-Apr-200923:31Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200923:29Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200923:29Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200923:29Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200923:29Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200923:29Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200923:29Not Applicable
Unidrv.dll0.3.6002.22242373,24808-Oct-200915:43x86
Unidrv.hlpNot Applicable21,22503-Apr-200921:49Not Applicable
Unidrvui.dll0.3.6002.22242744,96008-Oct-200915:41x86
Unires.dll0.3.6002.22242761,34408-Oct-200915:41x86
Xpssvcs.dll6.0.6002.222421,676,28808-Oct-200915:44x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.22242760,32008-Oct-200915:40x64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76808-Oct-200915:40x64
Pcl5eres.dll0.3.5479.01,058,81608-Oct-200915:40x64
Pcl5ures.dll0.3.5479.01,057,28008-Oct-200915:40x64
Pclxl.dll0.3.5479.0207,87208-Oct-200915:24x64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2224221,50408-Oct-200915:41x64
Ps5ui.dll0.3.6002.22242854,52808-Oct-200915:40x64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:32Not Applicable
Pscript5.dll0.3.6002.22242629,24808-Oct-200915:40x64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:33Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.22242472,06408-Oct-200915:42x64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.22242884,22408-Oct-200915:40x64
Unires.dll0.3.6002.22242761,34408-Oct-200915:40x64
Xpssvcs.dll6.0.6002.222422,936,83208-Oct-200915:42x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.222421,574,91208-Oct-200915:29IA-64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76808-Oct-200915:29IA-64
Pcl5eres.dll0.3.5479.01,058,81608-Oct-200915:29IA-64
Pcl5ures.dll0.3.5479.01,057,28008-Oct-200915:29IA-64
Pclxl.dll0.3.5479.0207,87208-Oct-200915:11IA-64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2224252,73608-Oct-200915:30IA-64
Ps5ui.dll0.3.6002.222421,569,79208-Oct-200915:29IA-64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:33Not Applicable
Pscript5.dll0.3.6002.222421,163,77608-Oct-200915:29IA-64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:34Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.222421,148,92808-Oct-200915:31IA-64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.222421,650,68808-Oct-200915:29IA-64
Unires.dll0.3.6002.22242761,34408-Oct-200915:29IA-64
Xpssvcs.dll6.0.6002.222425,282,30408-Oct-200915:32IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_1_for_kb974901~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable2,46609-Oct-200915:52Not Applicable
Package_2_for_kb974901~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable2,30409-Oct-200915:52Not Applicable
Package_3_for_kb974901~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable2,30409-Oct-200915:52Not Applicable
Package_for_kb974901_client_2~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,69309-Oct-200915:52Not Applicable
Package_for_kb974901_client~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,43009-Oct-200915:52Not Applicable
Package_for_kb974901_sc_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,68909-Oct-200915:52Not Applicable
Package_for_kb974901_sc~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,42209-Oct-200915:52Not Applicable
Package_for_kb974901_server_1~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,69309-Oct-200915:52Not Applicable
Package_for_kb974901_server~31bf3856ad364e35~x86~~6.0.2.0.mumNot Applicable1,43009-Oct-200915:52Not Applicable
X86_ntprint.inf_31bf3856ad364e35_6.0.6002.22242_none_3d477430d1156d34.manifestNot Applicable19,23509-Oct-200915:58Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.22242_none_99660fb48972de6a.manifestNot Applicable19,29509-Oct-200916:06Not Applicable
Package_1_for_kb974901~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable2,48409-Oct-200915:52Not Applicable
Package_2_for_kb974901~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable2,32009-Oct-200915:52Not Applicable
Package_3_for_kb974901~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable2,32009-Oct-200915:52Not Applicable
Package_for_kb974901_client_2~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,70509-Oct-200915:52Not Applicable
Package_for_kb974901_client~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43809-Oct-200915:52Not Applicable
Package_for_kb974901_sc_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,70109-Oct-200915:52Not Applicable
Package_for_kb974901_sc~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43009-Oct-200915:52Not Applicable
Package_for_kb974901_server_1~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,70509-Oct-200915:52Not Applicable
Package_for_kb974901_server~31bf3856ad364e35~amd64~~6.0.2.0.mumNot Applicable1,43809-Oct-200915:52Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_ntprint.inf_31bf3856ad364e35_6.0.6002.22242_none_3d491826d1137630.manifestNot Applicable19,23609-Oct-200915:52Not Applicable
Package_1_for_kb974901~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable2,14609-Oct-200915:52Not Applicable
Package_2_for_kb974901~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable2,14609-Oct-200915:52Not Applicable
Package_for_kb974901_sc_1~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,52909-Oct-200915:52Not Applicable
Package_for_kb974901_sc~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,42609-Oct-200915:52Not Applicable
Package_for_kb974901_server_1~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,53309-Oct-200915:52Not Applicable
Package_for_kb974901_server~31bf3856ad364e35~ia64~~6.0.2.0.mumNot Applicable1,43409-Oct-200915:52Not Applicable

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Keywords: kbexpertiseadvanced, kbqfe, kbhotfixserver, kbsurveynew, kbautohotfix, kbexpertiseinter, kbbug, kbfix, KB974901

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Article Info
Article ID : 974901
Revision : 2
Created on : 1/19/2010
Published on : 1/19/2010
Exists online : False
Views : 268