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The "Display sender�s name on messages" option in the Exchange Management Console of Exchange Server 2007 does not work for Message Delivery Notifications (MDNs) that are to remote domains


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Symptoms

In an Exchange Server 2007 environment, you may want to prevent display names from being sent in outgoing SMTP messages. To do this, you disable the Display sender�s name on messages option in the Exchange Management Console (EMC). However, the display names are still included for Message Delivery Notifications (MDNs) that are sent to remote domains.

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Cause

This issue occurs because Exchange Server 2007 performs a specific routine for MDNs. This routine bypasses the conversion of the display names.

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Resolution

To resolve this problem, install the following update rollup:
971534� Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2

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More information

You can configure the message format settings for a remote domain on the Message Format tab of the Remote Domain Properties page in the EMC. For more information about how to do this, visit the following Microsoft Web site:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB972172, kbexpertiseinter, kbfix, kbhotfixrollup, kbqfe, kbsurveynew

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Article Info
Article ID : 972172
Revision : 1
Created on : 11/19/2009
Published on : 11/19/2009
Exists online : False
Views : 313