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  2. The IMAP4 service crashes, and then event error 4999 occurs on a computer that is running Exchange Server 2007

The IMAP4 service crashes, and then event error 4999 occurs on a computer that is running Exchange Server 2007

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Symptoms

The IMAP4 service crashes on a computer that is running Microsoft Exchange Server 2007. Then, you receive the following error message:

System.ObjectDisposedException in mailboxsession.get_timezone.


When this problem occurs, the following error is logged in Event Viewer:

Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-RTL-AMD64, <version number>, M.E.Imap4, M.E.D.Storage, M.E.D.S.MailboxSession.get_TimeZone, System.ObjectDisposedException, 98d1, <version number>. ErrorReportingEnabled: True

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Cause

This problem occurs because of a code defect.

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Resolution

To resolve this problem, apply the following update:
971534 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB970118, kbqfe, kbhotfixrollup, kbfix, kbexpertiseinter, kbsurveynew

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Article Info
Article ID : 970118
Revision : 1
Created on : 11/19/2009
Published on : 11/19/2009
Exists online : False
Views : 379