Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Outlook Web Access does not display the body of some digitally signed messages


View products that this article applies to.

Source: Microsoft Support

↑ Back to the top


Rapid publishing

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

↑ Back to the top


Symptom

When sending a digitally signed e-mail message from an Exchange Server 2003 mailbox user to an Exchange Server 2007 user in the same organization, the Exchange Server 2007 user will see a blank Body in the message (no text) when using Outlook Web Access (OWA) light or using OWA Premium when the S/MIME control is not installed.

↑ Back to the top


Cause

There is no functionality for promoting the properties needed for clients that do not have or cannot use the S/MIME control client to render the message for clear signed attachments.

↑ Back to the top


Resolution

To work around this problem, install the S/MIME control for OWA on clients and ensure that users are using Internet Explorer 7 to access OWA.

↑ Back to the top


More information

This issue is resolved when all users in the organization are moved to Exchange Server 2007.

↑ Back to the top


Disclaimer

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE �MATERIALS�) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

↑ Back to the top


Keywords: KB969784, kbnomt, kbrapidpub, kbarchive, kbnosurvey

↑ Back to the top

Article Info
Article ID : 969784
Revision : 2
Created on : 1/14/2015
Published on : 1/14/2015
Exists online : False
Views : 257