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  2. The MSExchangeIMAP4 and MSExchangePOP3 services crash intermittently in an Exchange Server 2007 environment

The MSExchangeIMAP4 and MSExchangePOP3 services crash intermittently in an Exchange Server 2007 environment

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Symptoms

The MSExchangeIMAP4 and the MSExchangePOP3 services may crash intermittently on a computer that is running Microsoft Exchange Server 2007 and that has the following event log:

Event Type: Error
Event Source: MSExchange Common
Event Category: (1)
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12, c-buddy-RTL-AMD64, <version number>, M.E.Pop3, M.E.Diagnostics, M.E.D.ExEventLog.LogEvent, System.ArgumentException, 9adf, <version number>. ErrorReportingEnabled: False

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Cause

A time-out thread that tries to release a connection object that has ended causes the problem.

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Resolution

To resolve this problem, install the following update rollup:
972076 Description of Update Rollup 2 for Exchange Server 2007 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB968681, kbqfe, kbhotfixrollup, kbfix, kbexpertiseinter, kbsurveynew

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Article Info
Article ID : 968681
Revision : 1
Created on : 1/22/2010
Published on : 1/22/2010
Exists online : False
Views : 349