Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. The Exchange information store service (Store.exe process) crashes intermittently when you migrate user data from Lotus Notes to Exchange Server 2007

The Exchange information store service (Store.exe process) crashes intermittently when you migrate user data from Lotus Notes to Exchange Server 2007

View products that this article applies to.

Symptoms

When you use some third-party migration tools to migrate data from Lotus Notes to Microsoft Exchange Server 2007, the information store service (Store.exe process) crashes intermittently.

↑ Back to the top

Cause

There are certain messages that include unexpected data fields, and these data fields cause the problem.

↑ Back to the top

Resolution

To resolve this problem, install Update Rollup 8 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB961152, kbfix, kbqfe, kbexpertiseadvanced, kbhotfixrollup, kbarchive, kbnosurvey

↑ Back to the top

Article Info
Article ID : 961152
Revision : 2
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 367