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E-mail messages are blocked at the local delivery queue in an Exchange Server 2007 Service Pack 2 environment if a user has Outlook client-side rules totaling more than 32 kilobytes (KB)


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Symptoms

In a Microsoft Exchange Server 2007 Service Pack 2 (SP2) environment, e-mail messages sent to a user are blocked at a local delivery queue if the following conditions are true:
  • A user has many Outlook client-side rules
  • The total size of the rules exceeds 32 kilobytes (KB)
This behavior causes the size of the database to grow quickly because of the large number of queued messages.

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Cause

Exchange Server 2007 SP2 has a 32KB restriction if client-side rules are involved during message processing. When this issue occurs, the affected messages are repeatedly blocked and redelivered.

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Resolution

To resolve this problem, install the following update rollup:
971534 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB958617, kbsurveynew, kbfix, kbexpertiseinter

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Article Info
Article ID : 958617
Revision : 1
Created on : 11/23/2009
Published on : 11/23/2009
Exists online : False
Views : 391