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Exchange Server 2007 Update Rollup 3 does not update the Outlook Web Access Logon.aspx file after you modify the file


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Symptoms

Microsoft Exchange Server 2007 Update Rollup 3 does not update the Outlook Web Access Logon.aspx file after you modify this file. Therefore, you may experience multiple problems, such as a blank logon page in Outlook Web Access.

Note When you customize Outlook Web Access, you have to redeploy your changes after you apply Update Rollup 3.

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Cause

Before you replace the file, Microsoft Windows Installer compares the checksum of the existing file to a known list. If MSI cannot find a match, the file is not replaced. Therefore, Outlook Web Access script files that were modified by the customer are not replaced because the modification results in a new checksum.

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Resolution

Download and install Update Rollup 5 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:

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More information

For more information about Outlook Web Access customization, visit the following Microsoft Web site:

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Keywords: KB956582, kbhotfixrollup, kbfix, atdownload, kbarchive, kbnosurvey

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Article Info
Article ID : 956582
Revision : 2
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 358