Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Event ID 5000 occurs, and the IMAP4 service may crash, on a server that is running Exchange Server 2007 with Service Pack 1 when you use a third-party application to migrate POP3 and IMAP4 users

Event ID 5000 occurs, and the IMAP4 service may crash, on a server that is running Exchange Server 2007 with Service Pack 1 when you use a third-party application to migrate POP3 and IMAP4 users

View products that this article applies to.

Symptoms

When you use a third-party application to migrate POP3 and IMAP4 users, the IMAP4 service may crash during the migration process on a server that is running Microsoft Exchange Server 2007. Additionally, an event that resembles following event is logged in the Application log.
Event Type:     Error 
Event Source:   .NET Runtime 2.0 Error Reporting 
Event Category: None 
Event ID:       5000 
Description: 
EventType clr20r3, P1 microsoft.exchange.imap4.exe, P2 8.1.278.2, P3 481f7feb, 
P4 microsoft.exchange.imap4, P5 8.0.0.0, P6 481f7feb, P7 9e, P8 49, P9 system.applicationexception, P10 NIL.

↑ Back to the top

Resolution

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB953840, kbqfe, kbexpertiseadvanced, kbhotfixrollup

↑ Back to the top

Article Info
Article ID : 953840
Revision : 2
Created on : 11/20/2008
Published on : 11/20/2008
Exists online : False
Views : 330