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  2. Event ID 5000 occurs, and the IMAP4 service may crash, on a server that is running Exchange Server 2007 with Service Pack 1 when you use a third-party application to migrate POP3 and IMAP4 users

Event ID 5000 occurs, and the IMAP4 service may crash, on a server that is running Exchange Server 2007 with Service Pack 1 when you use a third-party application to migrate POP3 and IMAP4 users

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Symptoms

When you use a third-party application to migrate POP3 and IMAP4 users, the IMAP4 service may crash during the migration process on a server that is running Microsoft Exchange Server 2007. Additionally, an event that resembles following event is logged in the Application log.
Event Type:     Error 
Event Source:   .NET Runtime 2.0 Error Reporting 
Event Category: None 
Event ID:       5000 
Description: 
EventType clr20r3, P1 microsoft.exchange.imap4.exe, P2 8.1.278.2, P3 481f7feb, 
P4 microsoft.exchange.imap4, P5 8.0.0.0, P6 481f7feb, P7 9e, P8 49, P9 system.applicationexception, P10 NIL.

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Resolution

To resolve this problem, install Update Rollup 5 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB953840, kbqfe, kbexpertiseadvanced, kbhotfixrollup

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Article Info
Article ID : 953840
Revision : 2
Created on : 11/20/2008
Published on : 11/20/2008
Exists online : False
Views : 444