FIX: An application cannot read stream data from an encrypted file on a Windows Server 2008-based computer or on a Windows Vista-based computer

View products that this article applies to.

Symptoms

Consider the following scenario. On a Windows Server 2008-based computer or on a Windows Vista-based computer, you use an application that has the backup permission enabled. The application also uses the BackupRead API function to read stream data from an encrypted file. In this scenario, the application cannot read the stream data from the encrypted file. Additionally, the GetLastError API function returns the ERROR_ACCESS_DENIED error value.

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Cause

This problem occurs because the FSCTL_TXFS_READ_BACKUP_INFORMATION control code requires explicit read access to the encrypted file. However, the backup permission does not grant it. Therefore, the FSCTL_TXFS_READ_BACKUP_INFORMATION control code returns the STATUS_ACCESS_DENIED error value, and the BackupRead API function fails.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008 and Windows Vista, x86-based versions

File name	File version	File size	Date	Time	Platform
Package_1_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,440	05-Jun-2008	20:21	Not applicable
Package_2_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,607	05-Jun-2008	20:21	Not applicable
Package_3_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,445	05-Jun-2008	20:21	Not applicable
Package_4_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,447	05-Jun-2008	20:21	Not applicable
Package_5_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,447	05-Jun-2008	20:21	Not applicable
Package_6_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	2,442	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,426	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,367	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,713	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,422	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,423	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,425	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,431	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,422	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,430	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,420	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum	Not applicable	1,424	05-Jun-2008	20:21	Not applicable
X86_17c2d3db1cc8ba0ee91431ba9bf343dc_31bf3856ad364e35_6.0.6001.22196_none_0eaf81598729700b.manifest	Not applicable	696	05-Jun-2008	20:21	Not applicable
X86_570fadf36c8d6fb4ffc780cbf788a450_31bf3856ad364e35_6.0.6001.22196_none_b42a9a06b56ef1b9.manifest	Not applicable	692	05-Jun-2008	20:21	Not applicable
X86_7d7f9da3146e96f8b8f90c3733edfc2d_31bf3856ad364e35_6.0.6000.20851_none_aeabb6fd7086bdeb.manifest	Not applicable	692	05-Jun-2008	20:21	Not applicable
X86_eabccba455e7021e6214c7a31a699cef_31bf3856ad364e35_6.0.6000.20851_none_c8962a87d1c390cf.manifest	Not applicable	696	05-Jun-2008	20:21	Not applicable
X86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_922c35fa726a39ba.manifest	Not applicable	4,517	05-Jun-2008	05:10	Not applicable
X86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_93ec347c6facbbfb.manifest	Not applicable	4,517	05-Jun-2008	05:40	Not applicable
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6000.20851_none_a4df7a76390a4a9f.manifest	Not applicable	14,737	05-Jun-2008	05:11	Not applicable
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_a69f78f8364ccce0.manifest	Not applicable	16,265	05-Jun-2008	05:41	Not applicable
Kernel32.dll	6.0.6000.20851	875,008	05-Jun-2008	04:44	x86
Kernel32.dll	6.0.6001.22196	888,832	05-Jun-2008	04:46	x86
Ntfs.sys	6.0.6000.20851	1,061,944	05-Jun-2008	04:49	x86
Ntfs.sys	6.0.6001.22196	1,082,424	05-Jun-2008	05:00	x86

Windows Server 2008 and Windows Vista, x64-based versions

File name	File version	File size	Date	Time	Platform
Amd64_37c52ba6fe54b4f0134a2f8263f2ef8e_31bf3856ad364e35_6.0.6001.22196_none_eab991f1ab917f1f.manifest	Not applicable	1,042	05-Jun-2008	20:21	Not applicable
Amd64_9b4f2924d0db04249121a1f5cbcab163_31bf3856ad364e35_6.0.6001.22196_none_317b966e29b7bd67.manifest	Not applicable	700	05-Jun-2008	20:21	Not applicable
Amd64_c64a402c64d89e0830dd026c7db47a11_31bf3856ad364e35_6.0.6000.20851_none_4b89539961d93159.manifest	Not applicable	1,042	05-Jun-2008	20:21	Not applicable
Amd64_e20469cb574e05e41193c8a2027350b1_31bf3856ad364e35_6.0.6000.20851_none_909abd11f5624967.manifest	Not applicable	700	05-Jun-2008	20:21	Not applicable
Amd64_f19f82e23107c9718207c94379c4760a_31bf3856ad364e35_6.0.6000.20851_none_def1b9f8400aa5e0.manifest	Not applicable	696	05-Jun-2008	20:21	Not applicable
Amd64_ff14a6dafdcf11798e00b60c778021ed_31bf3856ad364e35_6.0.6001.22196_none_21913f625a0d71c6.manifest	Not applicable	696	05-Jun-2008	20:21	Not applicable
Amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_ee4ad17e2ac7aaf0.manifest	Not applicable	4,523	05-Jun-2008	05:55	Not applicable
Amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_f00ad000280a2d31.manifest	Not applicable	4,523	05-Jun-2008	08:44	Not applicable
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6000.20851_none_00fe15f9f167bbd5.manifest	Not applicable	14,997	05-Jun-2008	05:56	Not applicable
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_02be147beeaa3e16.manifest	Not applicable	16,525	05-Jun-2008	08:45	Not applicable
Package_1_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,454	05-Jun-2008	20:21	Not applicable
Package_2_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,839	05-Jun-2008	20:21	Not applicable
Package_3_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,675	05-Jun-2008	20:21	Not applicable
Package_4_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,677	05-Jun-2008	20:21	Not applicable
Package_5_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,677	05-Jun-2008	20:21	Not applicable
Package_6_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	2,456	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,434	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,375	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_client~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,723	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,430	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,431	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,433	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,439	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,430	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,438	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,428	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum	Not applicable	1,432	05-Jun-2008	20:21	Not applicable
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_f89f7bd05f286ceb.manifest	Not applicable	5,321	05-Jun-2008	05:01	Not applicable
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_fa5f7a525c6aef2c.manifest	Not applicable	5,321	05-Jun-2008	05:28	Not applicable
Kernel32.dll	6.0.6000.20851	1,232,896	05-Jun-2008	04:58	x64
Kernel32.dll	6.0.6001.22196	1,213,952	05-Jun-2008	05:15	x64
Ntfs.sys	6.0.6000.20851	1,486,904	05-Jun-2008	05:38	x64
Ntfs.sys	6.0.6001.22196	1,540,152	05-Jun-2008	06:26	x64
Kernel32.dll	6.0.6000.20851	840,704	05-Jun-2008	04:48	x86
Kernel32.dll	6.0.6001.22196	855,552	05-Jun-2008	04:49	x86

Windows Server 2008 and Windows Vista, IA64-based versions

File name	File version	File size	Date	Time	Platform
Ia64_26f3a3280d7565782f4482cf3ce8fb0f_31bf3856ad364e35_6.0.6001.22196_none_18918f78b841c5c1.manifest	Not applicable	1,040	05-Jun-2008	20:21	Not applicable
Ia64_3899c556c83270bd07568c1de5abcad3_31bf3856ad364e35_6.0.6001.22196_none_62fa2a756778fdfb.manifest	Not applicable	698	05-Jun-2008	20:21	Not applicable
Ia64_50d111780af8acf161b0de523f54cf9a_31bf3856ad364e35_6.0.6001.22196_none_63b63f198a8e776d.manifest	Not applicable	694	05-Jun-2008	20:21	Not applicable
Ia64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_93edd8726faac4f7.manifest	Not applicable	4,520	05-Jun-2008	06:00	Not applicable
Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_a6a11cee364ad5dc.manifest	Not applicable	16,517	05-Jun-2008	06:01	Not applicable
Package_1_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	2,447	05-Jun-2008	20:21	Not applicable
Package_2_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	2,668	05-Jun-2008	20:21	Not applicable
Package_3_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	2,668	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,425	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,427	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,429	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_server~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,435	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,426	05-Jun-2008	20:21	Not applicable
Package_for_kb952696_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum	Not applicable	1,434	05-Jun-2008	20:21	Not applicable
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_fa5f7a525c6aef2c.manifest	Not applicable	5,321	05-Jun-2008	05:28	Not applicable
Kernel32.dll	6.0.6001.22196	2,179,072	05-Jun-2008	04:52	IA-64
Ntfs.sys	6.0.6001.22196	3,281,976	05-Jun-2008	05:04	IA-64
Kernel32.dll	6.0.6001.22196	855,552	05-Jun-2008	04:49	x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Applies to:

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Keywords: kbautohotfix, kbexpertiseadvanced, kbbug, kbfix, kbhotfixserver, kbqfe, kbpubtypekc, kb

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Article Info

Article ID	:	952696
Revision	:	2
Created on	:	9/29/2020
Published on	:	9/29/2020
Exists online	:	False
Views	:	388

Microsoft KB Archive Search

FIX: An application cannot read stream data from an encrypted file on a Windows Server 2008-based computer or on a Windows Vista-based computer

Symptoms

Cause

Resolution

Hotfix information

Prerequisites

Restart requirement

Hotfix replacement information

File information

Windows Server 2008 and Windows Vista, x86-based versions

Windows Server 2008 and Windows Vista, x64-based versions

Windows Server 2008 and Windows Vista, IA64-based versions

Status

More Information

Applies to: