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An error occurs when you use the Export-mailbox or Restore-mailbox command to migrate certain mailboxes on Exchange Server 2007: "error code -1056749164"


View products that this article applies to.

Symptoms

When you use the Export-mailbox or Restore-mailbox command to migrate certain mailboxes on the computer that is running Microsoft Exchange Server 2007, you receive the following error:
Error restoring the mailbox (/O=xxx/OU=EXCHANGE ADMINISTRATIVE GROUP (xxxx)/CN=RECIPIENTS/CN=xxxx). Error message is: Error was found for xxxx (xxxx@xxxx.xxxx) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000, error code: -1056749164.
Additionally, the following event is logged in the Application log of the Exchange server:


Event Type: Error
Event Source:
Exchange Migration
Event Category: Restore Mailbox
Event ID: 1008
Description: Unable to move mailbox '<user name>'. Error: Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000

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Resolution

To resolve this problem, download and install Update Rollup 4 for Exchange Server 2007 Service Pack 1 (SP1) on the server that is running Exchange Server 2007. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

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More information

For more information about the Restore-Mailbox command, visit the following Web site:For more information about the Export-Mailbox command, visit the following Web site:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB951747, kbqfe, kbexpertiseadvanced, kbfix, kbhotfixrollup

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Article Info
Article ID : 951747
Revision : 2
Created on : 10/7/2008
Published on : 10/7/2008
Exists online : False
Views : 467